Student Success Advisor

Overview

The Transfer Pathways Student Success Advisor serves as a dedicated bridge between Utah’s technical colleges and Utah State University, connecting students at every stage of their educational journey to the degree pathways, resources, and people who can help them succeed. This is a high-touch, student-centered role focused on guiding prospective, current, and transferring technical college students toward stackable degree options, from technical certificates to associate degrees, and from associate degrees to bachelor’s degrees. Rather than functioning as a traditional academic advisor, this position acts as a facilitator and connector, building relationships, removing barriers, and linking students to the advisors, departments, and institutional resources that will help them achieve their goals. The Transfer Pathways Student Success Advisor is an advocate for students, for stackable degree programs, and for the partnerships that make transfer possible.

This position is based at the Salt Lake Center, with travel required for key meetings and events at Utah technical college campuses and other USU statewide campus locations.

Responsibilities

Student Connection and Navigation (~70%)

• Serves as a welcoming bridge for technical college students including prospective students, currently enrolled students, and those considering transfer who are exploring pathways to associate and bachelor’s degrees at USU.
• Provides high-touch, one-on-one guidance to help students understand available stackable degree pathways, including certificate-to-associate and associate-to-bachelor’s degree options.
• Proactively reaches out to students early in their technical programs so they are aware of their options before, during, and after completing a technical certificate.
• Guides students through the initial stages of the transfer and articulation process, connecting them to academic advisors, the Registrar’s Office, and enrollment services teams for formal credit evaluation and degree planning.
• Assists students in navigating university systems, processes, and resources, serving as an advocate throughout their transition from technical education to university study.
• Maintains confidentiality and handles student records and interactions in compliance with applicable policies and regulations.
• Maintains documentation of student interactions and tracks key success metrics including students supported, transfer yield, credit retention, and student satisfaction.

Relationship Management and Partnership (~15%)

• Serves as the primary liaison and relationship broker between USU and all Utah Technical Colleges and other institutions offering technical certificates, fostering ongoing partnerships that support student transfer.
• Connects and collaborates with USU Admissions, Recruitment, and Enrollment Services teams to ensure students have a clear and supported pathway into the university.
• Builds and maintains working relationships with Statewide Student Services teams across USU campuses to ensure consistent support for students regardless of their location.
• Partners with Academic Departments, Colleges, and Academic Advisors to facilitate timely connections for students who are ready to begin formal degree planning and credit evaluation.
• Collaborates with the Registrar’s Office to support smooth credit articulation processes, acting as a facilitator and connector rather than as the final authority on credit transfer or plans of study.
• Contributes to the identification and growth of articulated pathways between technical programs and USU degree programs.
• Assists with coordination efforts that support articulation awareness, student services alignment, and cross-campus collaboration.

Outreach and Program Promotion (~10%)

• Represents USU’s stackable degree programs at technical colleges, community events, and informational sessions, communicating the value and accessibility of transfer pathways to a wide range of audiences.
• Develops and delivers presentations and informational materials that clearly explain transfer options, degree stackability, and the support available through USU.
• Participates in recruitment and outreach initiatives in coordination with Admissions and Enrollment Services.
• Contributes to special projects related to transfer, transition, and student success initiatives.

Other Responsibilities (~5%)

• Performs other job-related duties as assigned by the supervisor.

Qualifications

Minimum Qualifications:

• Bachelor's degree required
• Valid driver’s license to perform essential job responsibilities, such as driving university vehicles and transporting materials

Preferred Qualifications:

• Experience working with transfer students, adult learners, or students from technical or workforce education backgrounds.
• Familiarity with higher education systems related to admissions, transfer, and student services.
• Strong customer service orientation with demonstrated ability to build positive, trusting relationships.
• Experience collaborating across institutions or departments.
• Effective presentation and communication skills, especially in presenting a positive message to groups and in one-on-one settings.

Knowledge, Skills, and Abilities

• Strong interpersonal skills with a demonstrated ability to build trusting, positive relationships across diverse student populations and institutional partners.
• Verbal and written communication skills, including the ability to present clearly and compellingly to both individuals and groups.
• Ability to navigate and facilitate connections across complex institutional environments, including multiple campuses, departments, and partner organizations.
• Ability to work in a fast-paced environment with multiple demands and changing needs.
• Ability to work collaboratively within a team environment and across institutional boundaries.
• Ability to work with students from diverse backgrounds, including adult learners, workforce education students, and first-generation college students.
• Ability to learn and remain current on transfer policies, articulation agreements, program requirements, and university procedures.
• Knowledge of and proficiency in a variety of current and emerging technology platforms.

Required Documents

Along with the online application, please attach:

• Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
• Cover letter to be typed/pasted at the end of your application
• Three professional references with contact information to be typed at the beginning of the application

**Document size may not exceed 10 MB.**

Advertised Salary

Commensurate with experience, plus excellent benefits

ADA

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

University Highlights

As Utah’s student-centered, land-grant research university, Utah State University expands opportunity and strengthens communities across the state through learning, discovery, extension, and engagement. Founded in 1888, USU now holds two Carnegie distinctions: R1 status for very high research activity and the Carnegie Community Engagement Classification. Its innovative research and scholarship is grounded in reciprocal partnerships with local, regional, and global communities, advancing knowledge and serving the public good across Utah, the nation, and the world. With over 50 world-class research facilities and the nation’s second-oldest undergraduate research program, USU prepares students to become active, civically engaged leaders who can address critical societal challenges.

USU enrolls over 29,800 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU educates students from all 50 states and more than 80 countries. For over 100 years, USU Extension has served and engaged Utahns, serving every county in the state.

Competing at the NCAA Division I level in 16 sports, USU is a proud member of the Pac-12 Conference, which it joined July 1, 2026. The Aggies capped a historic final season in the Mountain West by capturing nine combined regular-season and tournament titles in 2025-26, with five teams advancing to postseason play. This tradition of excellence extends to the classroom, where 232 student-athletes earned academic honors, and to the community, where USU ranked second nationally in Division I service hours, with nine teams placing in the top 10 for community service.

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported and where diversity of thought and culture are cultivated. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when it named Utah State the best employer in Utah in 2023. Learn more about USU.

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and a reasonable accommodation for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA coordinator in the Office of Human Resources at View phone number on click.appcast.io or View email address on click.appcast.io.

*updated 10/26

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring, promotion, transfer, or termination based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy or any other federal, state, or local law.

Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race, color, religion, sex, familial status, disability, national origin, source of income, sexual orientation, or gender identity. Additionally, the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.

In all circumstances, Utah State University follows state and federal laws related to sex-segregated spaces.

The following office has been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Civil Rights & Title IX Office

Old Main Room 405

1475 Old Main Hill, Logan UT 84322

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For further information regarding non-discrimination, please visit crtix.usu.edu or contact:

U.S. Department of Education

Denver Regional Office

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U.S. Department of Education

Office of Assistant Secretary for Civil Rights

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*updated 08/2026