Senior AI Contact Center Strategist
Capgemini
Capgemini is seeking an AI Contact Center Senior Consultant to design and implement AI-enabled solutions, focusing on conversational AI and customer interaction modernization. This role involves collaboration with product owners and engineers to tackle service challenges using AI. The ideal candidate has 5–8 years of experience in consulting or related fields, a strong understanding of AI, and familiarity with platforms like Genesys and Salesforce. The position offers a comprehensive benefits package, including paid time off and health coverage. #J-18808-Ljbffr Capgemini
Vacancy posted 3 days ago
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