Business Operations Coordinator

Job Description

Job Description

About Agility Integration

Agility Integration has provided structured cabling, electrical, and technology infrastructure services throughout Southern California for nearly 25 years. We support local and national customers through project planning, purchasing, logistics, and operational support.

We take pride in long-term customer relationships, a professional work environment, and exceptional employee retention. Our employees average more than 12 years with the company.

Position Overview

We are seeking a Business Operations Coordinator to support the daily administrative and operational functions of the company. This position combines purchasing, project administration, customer support, data entry, and maintaining information within company business software systems.

The majority of this role involves supporting customers, vendors, project managers, and field personnel while maintaining accurate business information and organized records. Because operational needs vary, time will be divided among different responsibilities based on project demands and company priorities. The position also assists management with software improvements, process improvements, and special projects as needed.

Primary Responsibilities

Purchasing & Material Coordination

• Purchase materials from vendors and distributors
• Obtain pricing, availability, and delivery information
• Track orders and coordinate deliveries
• Resolve order discrepancies and shipping issues

Project Administration

• Process sales orders and create project records
• Generate and distribute customer invoices
• Maintain project documentation and supporting records
• Support project managers with project setup, material tracking, scheduling coordination, and customer communication

Business Systems & Data Management

• Maintain customer, vendor, inventory, pricing, and project information within company software systems
• Perform data entry and record maintenance throughout the day
• Review records for accuracy and completeness
• Maintain organized electronic records and supporting documentation

Customer & Operational Support

• Answer incoming phone calls and assist customers and vendors
• Coordinate shipment tracking and delivery confirmations
• Process incoming mail, customer payments, and vendor invoices
• Receive occasional material deliveries and assist with shipping as needed
• Support daily office and operational needs

Additional Responsibilities

• Assist with maintaining purchasing and pricing information
• Help improve organization and accuracy within company software systems
• Support operational reporting, software improvements, and special projects
• Required Qualifications
• Strong organizational and time management skills
• Excellent attention to detail
• Strong written and verbal communication skills
• Comfortable performing data entry and working with computer systems throughout the day
• Ability to manage multiple priorities and work independently
• Proficiency with Microsoft Outlook, Excel, and Word
• Fast and accurate typing (+70wpm accurately preferred)

Preferred Experience

• Experience working in structured cabling, telecommunications, electrical contracting, construction, IT services, or other project-based service organizations
• Experience supporting purchasing, project administration, service coordination, customer support, logistics, or office operations
• Experience with QuickBooks, Tigerpaw, QuoteWerks, ADP, or similar business software applications