Shift Manager

Chick-fil-A® Shift ManagerWorking at a Chick-fil-A® restaurant is more than a job – it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.Job DescriptionWe are looking for Front of House and Kitchen Shift Managers to oversee operations and workers during scheduled shifts. Shift Manager responsibilities include managing cash, resolving conflicts, creating excellent food, and training the team. Ultimately, you will ensure all aspects of your shift run smoothly and effectively. If you're a leader committed to quality service and have experience in our industry, we'd like to meet you.ResponsibilitiesProvide direction and feedback to workers during shiftsSchedule employee shifts and assign dutiesTrain and coach new employeesInspect equipment and communicate the need for repairs or replacements to managementCheck cash drawers and prepare bank depositsEnsure health and safety standards are followedAddress customer and employee complaintsResolve conflicts between workersFoster and maintain a positive work environmentEnsure excellent quality food is createdSkillsProven experience as a Shift Manager or relevant managerial roleKnowledge of the industry and relevant health and safety regulationsCommitment to excellent serviceWorking well within a teamLeadership skills and ability to make decisions fastStrong problem-solving aptitudeAbility to stand for long periodsHigh school diploma is preferredRequirementsPrevious customer service experience preferredPrevious leadership experience an assetHard-workingTeam-orientedFriendlyHonestGreat customer skillsIn our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that's all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.