SaaS Customer Success Lead - Onboard, Activate, Retain
TechCollect
TechCollect in Rochester, MI is seeking a Customer Success Lead to guide customers in their journey from free trial to paid subscription. This role is vital in onboarding customers to ensure they experience the value of our SaaS platform. The ideal candidate has over 5 years of SaaS customer success experience, demonstrating strong communication and problem-solving skills. Benefits include Health Insurance, PTO, and Career Growth Opportunities. #J-18808-Ljbffr TechCollect
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the SaaS Customer Success Lead - Onboard, Activate, Retain in Rochester, MI vacancy
- ...+ years of experience in a SaaS customer success or similar role. Proven track... ..., and SaaS product onboarding processes. A self‑starter attitude... ...As the Customer Success Lead at TechCollect.ai, you will... ...quickly understand how to activate and use TechCollect.ai within...SuggestedFull timeWork at officeRemote workTrial period
- The Juris Agency is looking for a Customer Success Lead to help customers transition from a free trial... ...requires a minimum of 5 years in a SaaS customer success position and... ...customers. You'll be responsible for onboarding clients, delivering ongoing support, and...SuggestedFull time
- ...enabling patients to lead healthier and... ...virtual care and customer success. Collaborative... ...strategies to acquire and retain customer accounts... ...lifecycle, from onboarding to ongoing... ...working with B2B SaaS, particularly in... ...relationship-building activities. ~ A proactive,...SuggestedRemote workWorldwide
$15.25 - $15.75 per hour
...family—a Fortune 100 company and the world’s leading off-price retailer. Job Description:... ...Career Responsible for promoting an excellent customer experience. Oversees a team of Associates... ...; maintains confidentiality Takes an active role in training and mentoring Associates...SuggestedHourly payTemporary workLocal areaHome officeFlexible hoursNight shift- A leading manufacturing company in Utica is seeking a Corporate Recruiter to manage job... ...postings, interview candidates, and facilitate onboarding. The ideal candidate will have a BS in... ...role plays a key part in attracting and retaining talent for the organization's growth. #J...Suggested
- ...Royal Oak, Michigan is seeking a Manager, Client Onboarding to lead a team of specialists in fostering... ...key metrics such as client satisfaction and activation rates. The ideal candidate has 8 years in customer success, strong leadership skills, and a background in...
- ...Corporate Recruiter in Utica, Michigan. The successful candidate will be responsible for... ...interviewing candidates, and overseeing the onboarding process. This role is critical in ensuring the company attracts, hires, and retains talent. Candidates should have a BS in Human...
$135k - $200k
# Senior Director - Customer SuccessAptivBe an Early ApplicantFull... ...a Senior Director - Customer Success. This is a full-time role in... ...value and creating successful onboarding, adoption, enablement, expansion... ...while they are an active account with Wind River. You...Full time$125k - $137.5k
...developing, and closing net-new customer opportunities, with a... ...to demonstrate how OneStream's SaaS platform addresses complex business... ...with prospective clients. Success in this role requires a self-starter... ...outbound outreach, marketing leads, and partner referrals....Full timeTemporary workRemote workFlexible hours- ...experienced, and connected Community Liaison to lead referral generation efforts and drive... .... Track and report on referral activity, relationship status, and pipeline using... ...coordination teams to ensure timely onboarding of referred clients. Flexibility to help...
- Accenture is seeking a STAR Center Team Leader / Onboarding Trainer in Auburn Hills, MI. This is a contractor role requiring at least 3... ...months with possible extension. Key responsibilities include leading operations, resolving complaints and supporting training. Candidates...For contractors3 days per week
$38 - $48 per hour
...opportunity for STAR Center Team Leader / Onboarding Trainer at Accenture via third‑party... ...Saturday shifts. Key Responsibilities Lead daily STAR Center operations, coaching and... ...cause analysis for technical excellence and customer satisfaction. Ensure compliance with...Hourly payContract workFor contractorsWork at officeVisa sponsorshipRotating shiftAfternoon shift3 days per week- Stellantis is seeking a Manager, Voice of the Customer & Performance Analytics in Auburn Hills, Michigan. This role involves designing and managing the global Voice of the Customer program, analyzing customer feedback to improve services, and building KPI frameworks. Ideal...Work from home
- Customer Service Manager This position is responsible for tactical... ...instructions. This person will lead a team of exempt employees.... ...ability to be accurate. The successful candidate will be experienced... ...Coordinate and monitor work activities to achieve expected volumes and...Work experience placementWork at officeLocal areaRotating shift
$69.08k - $92.11k
...position requires travel to customer sites and must be based in Oregon... ...premise visits, networking, lead generation, proposal... ...with partners such as Customer Success, Product, Marketing, Solutions... ...more of time conducting sales activities outside of the office. What...Full timeTemporary workLive inRemote workWork from home- ...This role involves coordinating outreach initiatives to improve recall completion rates and providing support for various outreach activities. Candidates should have a Bachelor's degree and a minimum of 5 years of experience in supporting cross-functional programs....
- ...segments. Identify new sales channels and customer segments including performance dealers,... ..., racers, and specialty distributors. Lead go-to-market strategies for performance... ...enthusiast engagement through events, racing activations, digital content, and industry...
- ...and communities. As a leading provider of sophisticated... ...an exceptional customer experience in a positive... ...win are what make us successful. Managers at all levels... ...Sales Team Leader will actively assist with new business... ..., and services, and retain existing clients. •...Full timeWork experience placementWork at office
- ...The [pro] Academy Lead is responsible for leading training activities across all Commercial Vehicle... ...formats that align with both customer needs and business goals... ...trainers and help onboard new trainers and field service... ...towards their utmost success. We strive to build and...Local area
- ...Gucci is one of the world's leading luxury brands. Under the leadership... .... Lead clienteling activities with your team and develop... ...issues with the end goal of retaining and enriching the client relationship... ..., holistic, and timely onboarding for new joiners of your team...Work at officeLocal areaAll shiftsDay shiftAfternoon shift
- ...responsive to referral source needs, serving as community representative, and conducting facility tours for key stakeholders. Attend and actively participate in the Outpatient team meeting, providing marketing reports, updates, and Service Recovery opportunities to the...Work experience placementWork at officeLocal area
- ...and dedication in a fast-paced environment. This position will actively support outreach efforts by marketing Havenwyck Hospital and Metropolitan... ...diversity and inclusion among our teammates is critical to our success. Avoid and Report Recruitment Scams At UHS and its subsidiaries...Work experience placementWork at officeLocal area
- ...The GenAI Lead defines the vision, strategy, and roadmap for coding... ...for coding agents, including onboarding, enablement, usage policies,... ...track KPIs such as adoption, active usage, productivity uplift,... ...address the evolving needs of our customers and care for our future.
- Road Commission for Oakland County is seeking a Director of Customer Services to oversee operational activities and direct staff. Responsibilities include strategic planning, budget management, and supervising a team to achieve departmental goals. Candidates must have a...
- ...Western Michigan University and am actively involved in several... ...around providing an excellent customer experience. Our culture is to... ...business operations and customers success. You grow our agency through... ...to both cold and warm leads. QUALIFICATIONS: Experience...Full timePart timeRemote workWork from homeFlexible hours
- A healthcare provider in Troy, Michigan is seeking a motivated Medical Assistant to promote the Chronic Care Management program and engage with patients. Responsibilities include conducting patient calls, documenting interactions, and ensuring compliance with HIPAA. Candidates...
- Operations & Customer Experience Oversee all day-to-day... ..., and hospitality Actively monitor customer flow,... ...Recruit, interview, hire, onboard, train, and schedule non-kitchen staff Lead performance management... ...to support the overall success of the food hall and organization...Full timeLocal areaAfternoon shift
- A growing veterinary wellness technology company in Troy, MI is seeking a Veterinary Onboarding Specialist to manage clinic onboarding processes. You will coordinate multiple projects, ensure accurate wellness plan setups, and maintain organized records while working closely...Full timeWork at office
- ...Salvaggio International Marketplace is seeking an Assistant Customer Service Manager for the Troy location. The successful candidate will assist the customer service manager in directing all department activities and ensuring optimum productivity and excellent service....Flexible hours
- ...located in Pontiac, Michigan. This role involves overseeing daily activities at client locations while ensuring exceptional service and... ...needs. Key responsibilities include sourcing, recruiting, and onboarding employees as well as maintaining safety and compliance. The ideal...Temporary work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to SaaS Customer Success Lead - Onboard, Activate, Retain. Be the first to apply!
Related searches
- work from home customer Rochester, MI
- customer engineer Rochester, MI
- customer retention Rochester, MI
- customer marketing Rochester, MI
- customer satisfaction Rochester, MI
- customer success associate Rochester, MI
- manager customer success team Rochester, MI
- customer success specialist Rochester, MI
- customer success Rochester, MI
- customer experience lead



