Operations Director

Job Description

Job Description

Executive Director

Position Overview

Step into an exciting leadership role as the Executive Director (ED) at Aveanna! As the heart of our branch operations, you’ll oversee all leadership and administrative functions, working alongside cross-functional teams in operations, clinical care, and business development. Your mission: to drive business growth, improve patient outcomes, and meet or exceed financial goals.

This role offers a dynamic environment where you can leverage your skills in both clinical and non-clinical areas, while leading a high-performing team. You'll embody Aveanna's Core Values by nurturing strong relationships with patients, families, field staff, and referral sources. As a mentor to your team, you’ll ensure excellence in patient care, compliance with all regulations, and the adoption of best practices across the branch.

Location: Greenville, NC 27834
Compensation: Base salary starting at $65,000.00+

Essential Job Functions

Team Leadership:

• Recruit and select top talent to build a strong, competent team.
• Conduct annual employee evaluations, set goals, and monitor performance.
• Drive employee development through orientation, ongoing training, and in-service education.
• Hold regular meetings with supervisors and participate in area and regional meetings.

Client Relations:

• Collaborate with leadership to establish meaningful connections with patients, families, and caregivers.
• Conduct home visits and assessments to ensure high-quality care.
• Partner with the business development team to drive growth and enhance referral networks.
• Analyze client satisfaction surveys and implement improvements to increase satisfaction.

Business Operations:

• Strategize and implement growth initiatives for the branch.
• Leverage your business acumen to review financial reports and performance data, ensuring productivity and goal achievement.
• Identify opportunities for cost savings and process improvements.
• Ensure timely billing, collections, and report submission.

Requirements

• Associate degree or equivalent work experience in a related field.
• 2-3 years of management experience.
• Must meet all state requirements, including background checks and work authorizations.

Preferred Qualifications:

• 4-year college degree preferred.
• Experience in healthcare or pediatric home care is a plus.

Physical Demands

• Ability to travel as needed.
• Occasional lifting of up to 25 pounds.
• Ability to sit, climb stairs, and perform prolonged walking, standing, bending, kneeling, reaching, and twisting.
• Strong sense of smell and touch, with clear visual and hearing acuity.

Environment

• Must be able to adapt to a variety of environments, potentially with exposure to allergens and other conditions.

Join Aveanna as the Executive Director and lead a team dedicated to making a difference in the lives of our patients while driving the future of home care excellence!

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

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