Customer Support/Front Desk Representative
$16 per hourAREA TEMPS, INC.
Customer Support/Front Desk Representative Location: Cleveland, Ohio Salary: $16 per hour We are seeking a dedicated Customer Support/Front Desk Representative. The ideal candidate will thrive in a high-volume customer service environment, providing front-facing support to landlords. This role involves assisting landlords with inquiries related to inspections, scheduling, preparation requirements, results, and follow-up steps. Key Responsibilities Greet lobby visitors and answer multi-line phones Triage inquiries and provide clear, accurate information about inspection processes and timelines Document calls and walk-ins, enter/update case notes and contact information Route issues to the correct team and provide status updates using internal systems Perform research & program analysis Maintain a professional demeanor, offer calm de-escalation, and handle service recovery for frustrated callers/visitors #J-18808-Ljbffr AREA TEMPS, INC.
Vacancy posted 3 days ago
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