Traveling Field Service Technician II

About the Role Spotting a solution and fixing a problem is a tremendous technical skill set. It requires diligence, determination, and a knack for knowledge. Does this sound like you? Canon USA, an innovator of technology, solutions, and services, is looking for a traveling field service technician to provide operational, maintenance, and networking support for Canon‑supported products. This position is predominantly field‑based, requiring 75–80% travel, with most installations lasting 5–8 days, including a weekend. Your Impact Work with cutting‑edge Canon equipment and technologies. Build strong relationships with customers through direct on‑site service. Receive ongoing training and opportunities for career growth in a supportive, team‑oriented environment. Travel extensively within the U.S. to install the Canon Ink Jet Product. Diagnose mechanical, software, network, and system issues using established procedures. Deliver high‑quality, professional on‑site service to meet or exceed customer expectations. Complete field service reports, expense reports, and maintain all assigned Canon property. Assist with escalated technical or customer service issues and guide less experienced technicians. About You: The Skills & Expertise You Bring Please note: this is a customer‑facing role and requires compliance with customer policies and protocols, which may include COVID‑19 vaccination and other measures related to COVID‑19. High School Diploma, GED, or equivalent + 1–2 years of technical or field service experience. Basic understanding of internet/network environments. A strong mechanical aptitude. Ability to complete the 20‑day PDIF training. Willingness and ability to travel extensively (75–80%), including overnight stays typically lasting up to about 2 weeks. Valid driver’s license and acceptable driving record. Ability to lift 50 lbs and stay active for most of the workday. Comfortable with shift work; installs will involve overtime and weekend work. Travel Note This role is predominantly field‑based and designed for technicians who enjoy being on the road most of the time. It is not intended to be a service position in local city. Compensation In accordance with applicable law, the anticipated hourly rate for this role is $21.50 – $30.75. This role is eligible for a transportation allowance. Benefits Competitive compensation package including medical, dental, vision, 401(k) savings plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and more. Employee referral bonus. Employee discounts. Dress‑for‑Your‑Day attire program (casual is welcome, based on your job function). Volunteer opportunities to give back to local communities. Corporate welcome kit and official merchandise (swag). Locations Dallas, TX; Kansas City, KS; St. Louis, MO; Chicago, IL EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation during the application process, please e‑mail us at View email address on click.appcast.io. #J-18808-Ljbffr