Technical Writer

Technical Writer

Austin, Texas, United States

We're looking for a Technical Writer to help create, maintain, and improve documentation for Seekr products, with a focus on self-hosted installation, deployment, configuration, and product workflows.

In this role, you'll work closely with Platform, DevOps, Product, Engineering, and Design to document SeekrFlow, SeekrGuard, and related solutions across supported deployment environments, including dedicated hardware and cloud infrastructure. You'll own assigned documentation areas, keep docs accurate as the product evolves, and help users successfully install, configure, and use Seekr products.

This is a hands-on documentation role for someone who can work independently, communicate clearly with technical stakeholders, and contribute to a growing documentation system. You'll follow established documentation standards and patterns while helping identify gaps, propose improvements, and keep the user experience clear and consistent.

Key Responsibilities:

• Create, maintain, and improve documentation for assigned Seekr products and deployment workflows, including installation guides, configuration docs, API/SDK docs, user guides, troubleshooting content, and release-related updates.
• Document self-hosted and dedicated hardware installation workflows across supported environments, including AWS, Azure, GCP, OCI, and other infrastructure as needed.
• Partner with Platform, DevOps, Product, Engineering, and Design to gather technical details, understand product behavior, and turn complex information into clear user-facing documentation.
• Maintain documentation within established information architecture, style, templates, and review processes.
• Identify documentation gaps, inconsistencies, and user pain points, then propose practical improvements.
• Work directly with stakeholders to clarify documentation requirements, priorities, timelines, and open questions.
• Review and edit documentation for accuracy, consistency, usability, and clarity.
• Update existing documentation based on product changes, user feedback, stakeholder input, and internal review.
• Write for technical audiences, including developers, platform engineers, administrators, and implementation teams.
• Contribute to reference architecture, deployment, and implementation documentation in collaboration with technical subject matter experts.

Qualifications:

• Minimum of 2–4 years of experience as a Technical Writer in a technology-driven environment, or equivalent practical experience, with demonstrated ownership of complex technical documentation for developer tools, SaaS, infrastructure, cloud, or enterprise software.
• Experience creating and maintaining documentation for SaaS, developer tools, APIs, SDKs, cloud platforms, self-hosted software, infrastructure, or enterprise software.
• Strong written communication skills, with a focus on clarity, accuracy, and empathy for the developer-user experience.
• Ability to work independently with Product, Engineering, DevOps, Platform, and Design stakeholders.
• Experience writing installation, configuration, deployment, troubleshooting, or implementation documentation.
• Familiarity with docs-as-code workflows, Git, Markdown, or similar documentation tooling.
• Working knowledge of cloud infrastructure concepts and common deployment environments such as AWS, Azure, GCP, OCI, Kubernetes, containers, or dedicated hardware.
• Solid understanding of core generative AI concepts such as inference, fine-tuning, retrieval-augmented generation (RAG), prompt engineering, and agent workflows.
• Ability to explain AI/ML concepts clearly to technical users.
• Experience with APIs and the ability to write, test, or document code samples.
• Working knowledge of Python or another programming language.
• Ability to follow established documentation standards while contributing thoughtful improvements.

What's In It For You:

• A meaningful role helping users successfully deploy and adopt Seekr products.
• The opportunity to work on AI, developer tools, platform infrastructure, and enterprise deployment workflows.
• Collaboration with talented Product, Engineering, Platform, DevOps, and Design teams.
• Competitive compensation and a comprehensive benefits package, including health, dental, and vision insurance, retirement plans, and more.
• Investment in your professional growth, including opportunities for training, certifications, and development.
• A culture that values innovation, collaboration, clarity, and practical problem-solving.

Seekr is dedicated to diversity and inclusion, welcoming applicants from all backgrounds. If you're eager to drive innovation in AI development and have the skills to lead our documentation to new heights, we want to hear from you. Join us and contribute to a trusted, transparent digital future.

Seekr is a leader in explainable and trustworthy artificial intelligence designed to power mission-critical decisions in enterprises, government, and regulated industries. SeekrFlow™, our end-to-end AI platform, provides secure, auditable AI solutions tailored to sectors where transparency, accuracy, and compliance are paramount. Available across cloud, on-premises, and edge environments, SeekrFlow reduces bias, strengthens data integrity, and simplifies model oversight so organizations can rely on trusted AI decisions in high-stakes settings that impact society's most sensitive and vital systems. Trusted by leading enterprises and government agencies, we partner with defense, finance, telecom, and critical infrastructure leaders to enable AI solutions that drive real-world results with unmatched transparency and control. We are a team of strategic thinkers and problem-solvers tackling the toughest challenges facing critical infrastructure and global enterprises through best-in-class AI models and customer deployment. Our team operates with unwavering commitment to our core values and mission:

• We are driven by outcomes—our customers' success is what we strive for every day.
• We believe trust is earned, which is why we build explainability and transparency into the entire AI lifecycle.
• We take our responsibility to deliver secure AI seriously.
• We believe innovation drives progress—we are building the technologies that power the systems our society depends on.

Company Benefits:

• Meaningful Mission & Impact - Work with a deeply talented, collaborative team solving some of the toughest AI challenges that matter.
• Equity Ownership – RSUs that let you share directly in Seekr's long‑term success and growth.
• Time Off That Respects Real Life – Unlimited PTO plus 14 paid company holidays to truly recharge.
• Work Your Way – A flexible hybrid work environment with offices in Reston, VA and Austin, TX.
• Competitive Total Rewards – A role‑appropriate compensation structure that supports long‑term growth, including base salary, bonuses, or commission plans depending on role.
• 401(k) with Company Match – Build your future with a retirement plan that includes employer matching.
• Comprehensive Health & Wellness – Medical, dental, vision, and life insurance coverage starting day one—for you and your family.
• Parental Leave – Paid parental leave to support employees as they welcome a new child through birth, adoption, or foster placement.

Important Notice: To conform to U.S. Government international trade regulations, applicant must be a U.S. Citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. Seekr is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other characteristic protected by applicable law.