66 TC Clerk

Job Description

Job Description

The Clerk position in the RP Travel Center is responsible for delivering excellent customer service while supporting daily retail operations in a safe, clean, and efficient environment. Key responsibilities include greeting customers, operating a point-of-sale system to process cash, check, and card transactions, maintaining accurate cash drawers, and issuing receipts. The Clerk stocks and rotates merchandise, maintains displays, promotes products, and assists customers in locating items. Additional duties include preparing beverage areas, communicating specials, verifying age for lottery and tobacco sales, and ensuring compliance with health and safety standards. The role also involves extensive custodial tasks such as cleaning sales areas, restrooms, pumps, windows, and surrounding outdoor spaces. Employees are expected to build strong guest relationships, provide friendly and prompt service, maintain knowledge of services and promotions, assist with training new clerks, and demonstrate teamwork, professionalism, and adherence to Laguna Development Corporation (LDC) policies and core values while working flexible hours, including weekends and holidays.

Candidates must possess a high school diploma or GED, be at least 18 years old, and preferably have experience in cashiering, custodial work, or related roles, along with basic math and computer skills. The position requires proficiency with cash registers and the ability to perform physically demanding tasks, including standing, walking, lifting up to 50 lbs., and frequent bending, reaching, and repetitive hand use. Mental demands include organizing, planning, decision-making, and reading/writing tasks. The work environment is primarily indoors with exposure to fumes such as smoke and fuel. There are no supervisory responsibilities, but employees must maintain professional relationships with coworkers, customers, and vendors. Additional requirements include passing a background check and pre-employment drug and alcohol screening, as well as obtaining and maintaining Serv-Safe certification.