Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2009 and is a team of eight built on strong leadership, integrity, and long-term relationships. Before becoming a State Farm agent, I served as an HR Director, bringing a people-focused and structured approach to how we lead and support our team.

I hold a Bachelor’s degree in HR Management and Finance from New Mexico State University and have been married for 24 years with three sons. I’m actively involved in my church and mission work in Kenya, where my wife has a school named after her. I’ve also served as Board President of the Samaritan Counseling Center.

For our team, we offer a Simple IRA, reimbursement for licensing costs, professional development, team-building events, and a strong focus on work-life balance. We also provide a consistent schedule with no nights or weekends, 9 paid holidays, 2 weeks of PTO, and a supportive office environment with snacks and coffee.

Our office culture is driven, competitive, and team-oriented. We’re looking for someone who is self-motivated, goal-driven, and competitive, with strong integrity and a desire to win as part of a supportive, high-performing team.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Chris Wray - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.