Collections Specialist

Position Title: Collections Specialist (B2B) Location: Coon Rapids, MN (only local candidates in MN will be considered. Weekly onsite presence required. Hybrid schedule after training) Work Schedule: Monday–Friday Benefits: This position is eligible for Medical, Dental, Vision, and 401(k) We're partnering with a growing Twin Cities organization that is looking to add a Collections Specialist to their accounting team. This is a great opportunity for someone who enjoys building customer relationships while managing a high-volume B2B collections portfolio. In this role, you'll work directly with customers and internal teams to resolve outstanding balances, research payment discrepancies, and help improve cash flow while delivering excellent customer service. What You'll Be Doing Manage a portfolio of B2B customer accounts and perform collections through phone and email outreach. Follow up on past-due invoices while building positive customer relationships. Research and resolve payment discrepancies, short pays, deductions, and billing issues. Reconcile customer accounts and maintain accurate collection notes and aging information. Partner with Sales, Customer Service, and Accounting to resolve account issues and accelerate collections. Monitor aging reports and prioritize collection efforts based on account status. Support cash application research and other accounts receivable activities as needed. What We're Looking For 2+ years of B2B collections or accounts receivable experience. Strong communication and negotiation skills with a customer-service mindset. Experience managing aging reports and resolving payment discrepancies. Comfortable working in Excel and ERP/accounting systems. Highly organized with excellent follow-through and attention to detail. Why choose Addison Finance & Accounting? Pay : We negotiate high salaries using U.S. Bureau of Labor Statistics Benefits & Bonuses : You are eligible for medical, dental, vision insurance benefits, 401K Permanent Employment : Many of Addison’s Finance & Accounting job openings lead to potential permanent employment Connections : You connect directly with hiring managers from renowned organizations Options : You are presented multiple employment options near your home Professional Development : You are provided hiring process advice, resume revision, and employment term negotiation Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. #J-18808-Ljbffr