Team Leader

Chick-fil-A Stuart/Jensen Beach Team Leader Opportunity

At Chick-fil-A Stuart/Jensen Beach, we're looking for high-performing, driven individuals who are ready to start a meaningful journey to leadership. This role is a development pathway designed to accelerate your growth from a team member to a supervisor, and eventually to a director overseeing significant parts of our business. If you're passionate about personal growth, thrive in a fast-paced environment, and are ready to take charge, this opportunity is for you. A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service.

A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Why join us?

• Intentional Development: You'll participate in our Leadership 101 and 201 programscomprehensive one-on-one courses that provide the tools and training needed to succeed.
• Clear Advancement Path: Begin as a team member, quickly transition to a supervisor role, and with dedication and performance, advance to a director role.
• Positive Work Environment: Work with a supportive team focused on cultivating your growth.
• Impactful Leadership: Develop the skills to lead shifts, oversee operations, and eventually manage key areas of the business.
• Competitive Pay & Benefits: Enjoy a competitive compensation package and other benefits unique to Chick-fil-A.
• Explore All Aspects of Business: At Chick-fil-A, you'll gain hands-on experience in running a successful business. From managing finances and controlling costs to developing your leadership skills and helping others grow, you'll see every corner of how an independently owned and operated business thrives. This role goes beyond serving chickenit's an opportunity to develop personally and professionally while making a meaningful impact.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay ($18.00-$25.00/hour) - Starting wage may vary based on experience.
• 401k, Health benefits, and more

Team Member Phase:

• A strong technician in operations
• Deliver remarkable service to guests with care and efficiency.
• Demonstrate commitment to learning and development.

Supervisor/Team Leader Phase:

• Oversee daily shift operations
• Coach and develop team members to drive performance and morale.
• Begin overseeing specific areas of operations (i.e. cleaning, food safety, technology, satisfaction scores, etc.).
• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Excellent communication skills, both written and spoken

Director Phase:

• Lead larger operational segments of the business with excellence.
• Develop strategies to enhance efficiency, sales, and team engagement.
• Collaborate with leadership and other Directors to drive organizational goals.
• Continue to refine leadership skills through advanced development opportunities.

What we're looking for:

• A highly motivated individual who strives for excellence.
• Strong communication and interpersonal skills.
• Desire to read, learn, and grow personally and professionally.
• Proven ability to adapt and perform in a fast-paced environment.
• Commitment to Chick-fil-A's mission of providing excellent service and care.

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Ownership Drives Responsibility

The Team Leader role is not guaranteedyour growth and advancement will depend on your dedication, responsibility, and ownership. Success in this role requires relentless follow-through, a commitment to personal and professional growth, and a strong alignment with our core values:

• Accountability: Taking responsibility for your actions and decisions.
• Communication: Ensuring clarity and collaboration in all interactions.
• Tenacity: Demonstrating perseverance and determination in achieving goals.
• Second Mile Service: Going above and beyond to exceed expectations.

Critical Success Factors (How Do I Know I Am Winning?):

• Regular self-evaluation of your performance and application of leadership principles to influence your leadership approach.
• Commitment to leading with humility and seeking every opportunity to learn something new to better serve the team.
• Realization that your success depends on your ability to help other team members win.
• Consistently communicating obsessively in all aspects of your role.

Ready to embark on your Chick-fil-A Leadership Journey? Apply today and let's build the future of leadership together at Chick-fil-A Stuart/Jensen Beach.

Benefits:

• Paid time off
• Health insurance
• 401(k) matching
• Referral program
• Employee discount
• Paid training
• Flexible schedule
• 401(k)