Secretary

Secretary for Inspections Division

Frederick County Public Works is seeking a highly capable and customer-focused Secretary to support our Inspections Division. This is a critical front-line role for a professional who thrives in a fast-paced environment, remains calm under pressure, and brings precision, professionalism, and resilience to every interaction. You'll serve as a key point of contact for citizens, contractors, and internal teams, balancing multiple priorities while delivering exceptional service and maintaining operational accuracy. Core Hours Monday - Friday 8:00 AM - 4:30 PM

Responsibilities:

As a Secretary, you will:

• Answer telephones and direct callers to the appropriate employee or employee voicemail when needed.
• Greet and direct visitors to the department.
• Take and retrieve messages for various personnel.
• Provide callers with Inspection Department information such as company address, directions to the company location, company fax numbers, company website, and other related information.
• Receive, sort, and forward incoming mail, including drop-off/mail-in permit applications.
• Prepare correspondence and documents as requested.
• Review all permits to ensure issue dates are entered in the system.
• Collect fees pertinent to the Inspection Department.
• Assist in all aspects of the permitting process as needed.
• Assist with other related clerical duties such as photocopying, faxing, filing, and collating.
• Work with minimal supervision and communicate effectively with the citizens of Frederick County.

Qualifications:

• Must possess a high school diploma or GED equivalent.
• Computer and clerical work performed in a similar professional environment is required.
• Skilled in computer operations using various programs.
• Ability to multitask, manage time effectively, and maintain accuracy in a fast-paced setting.

Supplemental Information:

Physical Demands: Requires moderate physical effort, including sitting, walking, bending, reaching, and handling materials up to 25 pounds. Requires effective communication, hearing, visual acuity, computer skills, and participation in emergency response activities as needed. Environmental Conditions: Work is typically performed in a heated and air-conditioned office environment.

All positions are subject to a criminal background check for any convictions that relate to the job duties and responsibilities. Frederick County Virginia Government is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The County's EEO Utilization Report is available at