Community Outreach Manager - Cleveland, OH

Job Description

Job Description

About AngelSense

AngelSense is a mission-driven technology company dedicated to improving the safety, independence, and quality of life of individuals with developmental disabilities and other special needs. Through innovative assistive technology, AngelSense helps families, caregivers, healthcare providers, schools, and government agencies support vulnerable populations with greater confidence and independence.

Position Summary

The Community Outreach Manager is a field-based sales professional responsible for driving territory growth through direct sales, community engagement, and strategic partnerships. This role focuses on developing relationships with healthcare providers, schools, government agencies, service coordinators, and community organizations that serve individuals with special needs.

This role is responsible for generating and closing sales opportunities through consultative engagement, education, and partnership development while serving as a trusted resource within the special needs community.

Key Responsibilities

• Generate and close new business opportunities within the assigned territory

• Develop relationships with service coordinators, case managers, healthcare providers, schools, and community organizations

• Conduct in-person meetings, presentations, and product demonstrations

• Secure partner commitments that result in client orders

• Manage outreach activities and territory development strategies

• Represent AngelSense at conferences, workshops, and community events

• Maintain accurate CRM records and activity tracking

• Collaborate with internal teams to support territory growth initiatives

• Gather customer and market insights to support continuous improvement

• Ensure HIPAA-compliant handling of sensitive information

Success Metrics

• Monthly and quarterly sales targets

• Number of partner-generated orders

• Conversion rate of outreach meetings to orders

• Number of partner meetings and presentations conducted

• Growth in active partner organizations

• CRM compliance and activity tracking

• Overall territory growth and expansion

Qualifications

• Experience in community outreach, healthcare, social services, education, advocacy, or sales

• Strong relationship-building and public speaking skills

• Ability to manage a territory independently

• Experience presenting solutions and influencing adoption through consultative engagement

• Proficiency with CRM systems, Microsoft Office, and Google Workspace

• Strong organizational and time management skills

• Ability to work independently in a field-based environment

Preferred Qualifications

• Bachelor's degree or equivalent experience

• Experience working within disability service systems or Medicaid waiver programs

• Healthcare sales, outreach, partnership development, or advocacy experience

• Familiarity with government-funded service programs

• HIPAA knowledge and experience working in regulated environments

• Passion for supporting individuals with developmental disabilities and their families

Compensation & Benefits

Base Salary: $70,000 - $80,000

Target Bonus: 25% of Base Salary

On-Target Earnings: $95,000 - $105,000

Benefits: Medical, Dental, Vision, PTO, and 401(k)

Travel Requirements

50% - 60% travel throughout the assigned territory (local travel only, no overnights required)

Physical Requirements

Ability to travel frequently, sit or stand for extended periods, use a computer and communication tools, and occasionally lift up to 20 pounds.