960 - Data Center Technician L2

Make an impact at NTT Global Data Centers Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting‑edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported. Your role at a glance The Data Center Technician provides a working level of data center knowledge and is responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, and fire life safety systems. The Technician maintains and follows the processes that maximize customer uptime in the most cost‑effective way. Ensures that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met. Key Roles and Responsibilities Develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies. Mechanical responsibilities include chilled water systems and components, HVAC systems such as rooftop units, CRAC/CRAH units, and humidification systems. Electrical responsibilities include electrical/critical power distribution from the utility/generator main switchgear through the UPS systems out to the customer load. Fire life safety responsibilities include wet sprinkler systems, pre‑action sprinkler systems, and their associated detection devices. Tests performance of electromechanical assemblies and electronic voltmeters. Reads blueprints, schematics, diagrams, or technical orders to determine methods and sequences of processes. Inspects parts for surface defects. Installs electrical or electronic parts and hardware in housings or assemblies using hand tools. Aligns, fits, or assembles component parts using hand or power tools. Operates, monitors, maintains, and responds to abnormal conditions in facility systems, including mechanical, electrical, fire life safety, and building monitoring and control. Analyzes systems to ensure best practices for both internal and external customers. Provides feedback to relevant teams on the effectiveness of existing standards and processes. Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades. Works with relevant teams to track and complete an aggressive preventive and predictive maintenance program. Ensures data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, improving overall efficiency, and cost reduction. Manages systems to avoid unplanned customer‑impacting events. Works with relevant teams to determine maintenance requirements for mechanical, electrical, and fire life safety systems. Performs other duties as assigned. Ensures a regular, predictable attendance which is essential to satisfactory performance. Knowledge, Skills and Attributes Understanding of mechanical, electrical, and fire life safety systems used in a data center environment, including electrical distribution and layout, transformers, PLCs, generators, switchgear, UPS systems, STS, ATS, PDUs, chilled water systems, CRAC/CRAHs, pre‑action sprinkler systems. Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety. Current knowledge in industrial safety best practices (i.e., lockout/tag‑out, arc‑flash protection, OSHA and state regulations). Familiarity with data trending/tracking and analysis and the ability to utilize a PC‑based integrated critical monitoring system. Ability to process hands‑and‑eye requests as required (i.e., tape rotation, rack and stack of equipment, inventory hardware, power cycle devices, patch cable install/remove). Excellent communication skills, both written and oral. Proficient with MS Office Suite (Word, Excel, PowerPoint, Project). Ability to communicate effectively with customers and internal staff, and to work in a team environment. Ability to coordinate, supervise, and communicate with contractors who perform maintenance or upgrade work on these systems. Ability to learn quickly and address issues as they arise during normal working hours or after hours. Ability to operate in and promote a rigorous process‑driven team environment. Ability to logically analyze and solve problems. Ability to effectively multi‑task multiple projects. Ability to operate hand and machine tools (hammer, drill, saw, etc.). Ability to operate electrical tools such as a multimeter or infrared camera. Ability to operate a forklift. Must be comfortable working in a high‑stress, fast‑paced environment with shifting priorities. Must be able to work on a shift that may require nights, holidays, and some weekends. Possess critical thinking and complex problem‑solving skills. Hands‑On Experience Chilled Water Systems Large Centrifugal Chillers Cooling Towers Heat Exchangers Water Treatment Systems VFDs and Pumps HVAC equipment CRAC/CRAHs Humidification Systems Water Heaters Water/Air Filters BMS and PLC Controls Emergency Standby Diesel Generator Systems Fuel/Oil systems 480/277 and 208/120 electrical generation and distribution Static UPS Systems Double Interlock Pre‑Action Systems Academic Qualifications and Certifications Relevant high school diploma or equivalent required. Relevant advanced qualification or equivalent work‑related experience required. Relevant certifications such as CPR/First Aid and NFPA 70E Certified (can be gained during course of employment). OSHA approved forklift certification or ability to obtain one after hire required. Required Experience Relevant demonstrated experience in a similar role gained within a data centre facilities environment. Relevant demonstrated experience in a mechanical/electrical position within critical facilities (preferably a data center, hospital, semiconductor, or power plant). Hours Shift work 12‑hour shifts: first week Monday‑Tuesday 6:00 pm‑6:00 am, off Wednesday‑Thursday, work Friday‑Sunday 6:00 pm‑6:00 am; second week Monday‑Tuesday off, Wednesday‑Thursday 6:00 pm‑6:00 am, and off Friday‑Sunday. Technicians rotate from day/night every quarter (6:00 am‑6:00 pm / 6:00 pm‑6:00 am). Compensation Hourly base salary for this position is $33.00 – $61.25 and is eligible for overtime pay in accordance to local state and federal ‘Wage and Hour’ requirements. All regular full‑time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Benefits Employees receive paid time‑off, medical, dental, and vision benefits, life and supplemental insurance, short‑term and long‑term disability, flexible spending account, and 401(k) retirement plan as part of a comprehensive Total Rewards package. Equal Opportunity Employer NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. #J-18808-Ljbffr Dormont Manufacturing Co