Senior Program Manager

About Brillio:

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.


Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.

Role: Technical Program Manager

Location: Manhattan NY

Role Summary

Seeking an experienced Technical Program Manager (TPM) to lead strategic, high-impact technical initiatives across our platform engineering organizations. This role serves as a critical bridge between engineering, product, security and business stakeholders, driving execution excellence, operational scale and organizational alignment.


The ideal candidate combines strong technical acumen with exceptional program leadership skills, enabling them to manage complex cross-functional programs, drive process improvements, mitigate risks, and deliver innovative Agent and Client-facing experiences. Success in this role requires a data-driven mindset, strong stakeholder management capabilities, and a passion for improving engineering effectiveness in a fast-paced technology environment.


Key Responsibilities

• Lead the end-to-end lifecycle of complex technical programs - from planning and prioritization through execution, launch, and post-implementation review.
• Drive execution of business-critical initiatives (incl. Agent- and Client-facing features), coordinating multi-team, multi-location efforts across engineering, product, infrastructure, security, and business.
• Identify and resolve cross-functional dependencies, risks, and blockers; establish program governance, reporting, and execution standards.
• Partner with engineering leadership on quarterly/annual roadmaps and track KPIs, operational metrics, and executive dashboards.
• Champion Agile delivery and drive initiatives that improve developer productivity, delivery efficiency, and engineering velocity.
• Translate complex technical concepts into executive-level, data-driven communications.

Required Skills & Experience

• Bachelor's or Master's degree in computer science, Engineering, or a related field, with 5+ years of Technical Program Management experience in large-scale, high-growth organizations.
• Proven track record delivering complex, cross-functional technical programs across multiple teams and stakeholders.
• Strong grounding in SDLC, Agile methodologies, distributed systems, and enterprise-scale platforms.
• Strong knowledge of cloud-native architectures (preferably AWS), microservices, containerization (Docker, Kubernetes), and CI/CD/DevOps.
• Exceptional communication skills, able to influence both technical and executive audiences.
• Expertise in program planning, risk management, dependency tracking, and governance, with strong analytical, data-driven decision-making.
• Experience defining and managing KPIs, operational metrics, and executive reporting.

Nice to Have Skills

• Experience managing mobile engineering programs and large-scale application delivery.
• Knowledge of security platforms, security frameworks, and secure software development practices.
• Experience participating in threat modeling exercises and driving security-focused engineering initiatives.
• Exposure to developer productivity, platform engineering, or engineering excellence programs.
• Experience in real estate technology, marketplace platforms, or consumer-facing digital products.
• Certifications such as PMP, PgMP, AWS Certified Solutions Architect, Certified Scrum Master (CSM), or SAFe Program Consultant.
• Experience with Jira, Confluence or similar program management and planning tools.

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Equal Employment Opportunity Declaration

Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

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$150,000 - $160,000 a year

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.