Hybrid IT ERP Manager (CargoWise)

IT ERP Manager (Logistics & Finance IT)

On-site in NY 4 days per week following 90 day introductory period which would be fully onsite. $160-185K As the IT ERP Manager (Logistics & Finance IT), your role will involve overseeing the implementation, maintenance, and optimization of the enterprise resource planning (ERP)/TMS and the portfolio of logistics and finance applications. You will be managing a team of IT professionals and third-party consultants to ensure the systems meet business requirements and to provide seamless service delivery of ERP/TMS services to users. You will be instrumental in optimizing business processes and improving operational efficiency.

Key Management Aspects

• Lead ERP System Management.
• Team Leadership.
• Lead IT ERP Service Operations.
• Drive Continuous Improvement.

About the Position:

• Lead ERP System Management: Oversee the implementation, configuration, and maintenance of ERP and satellite systems to ensure they meet business requirements and operate efficiently.
  • Collaborate with stakeholders across various departments to understand their needs and ensure that the ERP and related systems support their business processes.
  • Lead ERP projects from inception to completion, including planning, execution, monitoring, and closing/transition-to-run.
  • Ensure system stability and compliance with relevant regulations and security standards.
  • Manage portfolio of projects to enhance ERP and Logistics & Finance applications, quality, availability, and costs.
• Team Leadership: Manage and mentor a team of ERP professionals, providing guidance and support to ensure high performance and professional growth.
• Lead IT Service Operations: Ensure service excellence and seamless delivery of IT Logistics & Finance services.
  • Managing enhancements, new feature development, incidents, and standard change request to be delivered on time.
  • Manage relationship with external vendors and service providers to ensure the delivery of high-quality services.
  • Create and maintain knowledge base for internal IT (team and service desk) and end-user usage.
  • Manage the assets and lifecycle of applications in the IT Logistics & Finance portfolio.
  • Ensure compliance with IT policies and procedures, including data security and privacy.
• Drive Continuous Improvement: Identify and execute on opportunities for process improvements and system enhancements to increase efficiency and effectiveness.
  • Stay up-to-date with emerging IT trends, technologies, and industry best practices.
  • Proactively identify opportunities for process improvement, system optimization, and automation.

What You Enjoy / Believe:

• You lead by motivating and empowering your team, fostering collaboration and an achievement-driven culture.
• You thrive in the role of the change catalyst, serving at the forefront of IT business interface and ensuring business value creation from conceptualization to delivery.
• You are excited by complex business problems and enjoy the process of finding and delivering intricate and meaningful improvement for business teams.
• You communicate succinctly and effectively with all levels of the organization, including with technical and non-technical stakeholders.

Education & Work Experience:

• Bachelor's degree or higher in Computer Science, Information Systems, Business Administration, Finance, Logistics, or related field.
• 10+ years of experience in TMS/ERP and B2B Integration technical roles, including delivering IT projects/initiatives, IT system analysis, IT business consultation, and/or IT solution design roles.
• 5+ years of experience in managing IT professionals, including both internal stakeholders and external suppliers/consultants.
• Strong TMS/ERP platform experience - Cargowise is a must have.
• Proven experience delivering IT projects and implementations, such as new feature deployments, TMS deployment, B2B Integrations(eg. EDI), etc.
• Service Management and Project Management experience including:
  • ITIL Foundation (preferred).
  • Agile/Scrum.
  • PMP certifications.