Food Runner

Food Runner at Hard Rock Cafe assists in delivering food to guests and maintaining a clean, organized service area while providing excellent customer service. Responsibilities Deliver food to guests quickly and efficiently. Deliver condiments and drinks as needed, including alcoholic beverages. Refill beverages as needed. Respond to guest inquiries in a courteous and polite manner. Promptly and professionally handle guest issues and communicate problems and concerns to management. Maintain a clean and organized server alley and expo area. Stock ice and glassware on the server line. Pre-buss tables. Clean and reset dirty tables. Sweep the floor. Assist and communicate clearly with kitchen staff and front‑of‑house staff. Job Requirements Skills Remain calm in a hectic, fast‑paced atmosphere. Demonstrate a high level of organization, attention‑to‑detail and a sense of urgency. Display a positive and outwardly friendly attitude toward guests and co‑workers. Physical Demands Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand‑eye coordination, and ability to work with hand above shoulder(s). Ability to occasionally, regularly, and frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via automobile or airplane for long periods of time. Additional Requirements Maintaining a well‑groomed appearance ("having a plan"). Following all uniform guidelines. Practicing all general safety & sanitation standards. Recycling products, where possible. Maintaining HRC’s 5 core Values and Mission Statement. This Cafe may cross‑train the Servers and the Bussers. #J-18808-Ljbffr