Operations Manager - Los Gatos, CA

Job Description

Job Description

PURE HomeRiver is looking for an Operations Manager

Come join our team!

PURE HomeRiver is seeking an  Operations Manager who is motivated by results and thrives in a competitive environment. You are driven to grow portfolios, capture market share, and deliver measurable profit—not just maintain the status quo. You understand that success in this role means hitting targets, building efficient systems, and holding your team accountable to performance. Compliance and operations matter, but you see them as tools to outpace the competition and strengthen PURE HomeRiver’s position in the market. You value strong vendor, client, and resident relationships, but you never lose sight of the bottom line. If you’re a leader who measures success in wins, growth, and profitability, PURE HomeRiver offers you the platform to prove it.

PURE HomeRiver offers a Comprehensive Total Rewards Package of Benefits containing:

• Medical, Dental and Vision Coverage
• 401(k) plan with a 4% Instantly Vested Match
• Generous Vacation and Sick time
• Life and Disability Plans
• Wellness Fitness Program
• Employee Assistance Program

Pay Range: $136,000 - $144,000/Annually Plus On-Target Bonus

Pay Frequency: Biweekly

Position Hours: 40 Hours/Week

FLSA: Exempt

This is an in-office position, located in Los Gatos, CA

PURE HomeRiver is seeking a strong Property Management Operations Manager to lead our Los Gatos, CA office. The job requires office-based work. Previous team management experience is required, along with a strong working knowledge of landlord-tenant law, lease agreements, and the security deposit disposition process.

The  Operations Manager is totally accountable for all office operations. The purpose of the Operations Manager is to effectively manage and coordinate persons, activities, and available resources to accomplish property objectives as set forth by the Broker and property owner. The Operations Manager will participate in the development of strategies, operational procedures, and policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Ensure that all business conducted at Company is in accordance with company policies and procedures, all State and Federal Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, State governing Real Estate licensing authority, and all other pertinent laws, whether federal or state.
• Recruit and train team members as well as conduct annual performance appraisals of direct reports.
• Fulfill the role of Hiring Manager as needed.
• Implement and enforce policies of the Company within the property management team.
• Work in conjunction with Broker to establish and implement marketing procedures and portfolio growth strategies.
• Assist in the attainment of all growth/profit goals established by the Company.
• Ensure Company operations function according to established quality assurance standards through use of proper procedures, forms, and processes.
• Establish and maintain all necessary external (client, vendor, and resident) relationships in such a manner as to further the objectives, operating philosophy, and desired image of Company.
• Establish and monitor cost/expense control of property portfolios through regular verbal and written reports from team members.
• Ensure effective working relationships are established and maintained with all team members by providing the necessary checks and balances that will identify and correct discrepancies both operationally and in communications.
• Ensure proper organizational coordination (both vertical and horizontal communicat