Service Advisor

Service Advisor Red Rock Ford 410 32nd Ave W, Williston, ND 58801 Start Date: 06/01/2026 You’re not just writing repair orders. You’re the face of the service experience. RedRockFord is looking for a professional, organized, customer-focused Service Advisor who can communicate clearly, solve problems, and help create an exceptional guest experience from check‑in to delivery. Responsibilities Greet customers and perform vehicle walk‑arounds with photos/video documentation Listen to customer concerns and help identify vehicle issues Recommend maintenance and repair services based on vehicle needs Review declined work, recalls, and service history Prepare accurate estimates and repair orders with detailed technician notes Communicate updates, approvals, timelines, and repair progress with customers Manage appointments, active repair orders, and daily follow‑up Assist in resolving customer concerns professionally and efficiently Help keep the service drive organized, professional, and efficient What We’re Looking For Strong communication and people skills Organized and detail‑oriented Ability to multitask in a fast‑paced environment Automotive knowledge preferred, but the right attitude matters most Team‑first mindset with professionalism and accountability Why Red Rock Ford? Competitive pay Growing team and advancement opportunities Fast‑paced, high‑energy environment Work with a dealership focused on improving the customer experience every day Performance‑Based Pay Plan Successful advisors can earn $100,000+ annually Apply online or stop in today. Red Rock Ford | Williston, ND #J-18808-Ljbffr