Sales Associate

About Us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Job Description Our DOTS Sales Associates help to achieve Trek's Mission by providing incredible hospitality to our customers and changing the world by getting more people on bikes. From the moment our customers arrive in our parking lot to when they leave on their bicycles or drive away, our Sales Associates are our Guides, taking our customers through everything they need to accomplish their cycling goals, keep their bicycles performing as designed, and ensuring they will have a great experience on their rides. Responsibilities Develop sales and hospitality skills through training, role-playing, and on-the-job experience. Achieve individual monthly and annual sales targets of at least $400,000 per fiscal year for full-time Sales Associates. Learn about bikes, components, apparel, and technology. Participate in daily huddles and debriefs. Use the Guide Sales Process to provide customers with incredible hospitality. Follow through on quotes and Lead List communications. Make decisions regarding the care of and doing the right thing for customers. Maintain Trek University Guide Status by completing Trek U modules. Complete daily task list assignments. Maintain store merchandising according to visual merchandising standards, including product placement, price auditing, and re-stocking. Complete weekly cycle counts. Assemble or pre-assemble new bicycles. Prep customer bikes for service by Service or Production Technicians. Be able to work weekends. Qualifications A positive, "get stuff done" attitude. A desire to change the world through bikes and work with like-minded teammates. A desire to learn. Benefits Flexible and fun company culture. 401(k) with match and Employee Stock Ownership Plans (ESOP). Employee discounts on all products. Deep partner retail discounts. EEO Statement We are an Equal Employment Opportunity ("EEO") Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. #J-18808-Ljbffr