Advisory Solution Consultant-Non-Profit

Nonprofit Solution Consultant

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Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

As a member of our Nonprofit Solution Consulting team, you will have a major impact on our future success by supporting revenue growth and acquiring new Nonprofit customer logos. The Core SC evangelizes all products in the ServiceNow portfolio and serves as a single technical leader with the client with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. This individual will drive trusted advisor relationships with executives and front-line customer stakeholders by leveraging their Nonprofit industry knowledge as well as their broad technical knowledge across the enterprise technical ecosystem.

What you get to do in this role:

The Nonprofit Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

• Support product sales as a technical and domain expert pursuing customers and prospects across the Nonprofit industry
• Lead discovery workshops to determine customer challenges and give product demonstrations to align our solution with customer needs
• Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Stay current on competitive analysis and market differentiation

Qualifications

To be successful in this role you have:

• 5+ years of pre-sales solution consulting or sales engineering experience in Enterprise Software within the Nonprofit industry
• Experience selling into the Nonprofit industry is required
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
• Energy, Drive, compassion, and an engaging personality, while being humble
• Experience working collaboratively with product management, product marketing, partners, and professional services
• Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
• Travel, as necessary

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

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For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.