Product Owner, Morristown, NJ

Product Owner, Morristown, NJ

Own the entire lifecycle of a product from idea, through to explore, validate, grow, sustain and eventually retire. Key decision maker and accountable to the business for delivering value to their customers.

The Campaign Center of Excellence (COE) Product Owner leverages the agile methodology to manage the development and delivery activities with regards to omnichannel products and solutions, engages with product leaders and stakeholders to access and represent Features, OKRs, and priorities to the agile team, as well as, to decompose features into story cards, leads the building of the product backlog, sets sprint priorities, provides product demos, assists with mitigating delivery, and provides stakeholders with transparency into day-to-day execution.

All these activities should maximize adoption of the Omnichannel ecosystem by Sanofi GBUs and their affiliates, in a way that provides consistent digital experience to HCPs, ensure operational best practices, reduce costs from third party vendors, optimize internal resources.

This role directly interacts with:

• Product Line Owners within Accelerator Omnichannel marketing team
• Global GTMC executives for operational alignment, affiliate head of GTMC for commitment to adoption, GTMC country teams to ensure optimize use of campaign tools
• CDO teams (UX, data, architecture) for strategic direction of engagement core models
• GBUs commercial leadership and country teams for priorities and business impact.
• Product line owners to review and provide strategic guidance on omnichannel solutions/ features and user stories

Ready to push the limits of what's possible? Join Sanofi in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world.

About Sanofi

We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives.

Main Responsibilities:

• Product Owner is the SME of marketing automation platforms and campaign data management
• Support several internal Business Areas within Campaign automation/orchestration systems (ex.: Salesforce Marketing Cloud) for Omnichannel Journeys: email, SMS, WhatsApp, push, apps etc.
• Ensures that proper training materials and support resources are available for users of the adopted products or services.
• Build/interpret metrics and provide guidance on best practices.
• Coordinate and check the maintenance, integrity, and security of the platform.
• Oversee & implement the teams' development, configuration (SAP, DE's, automations etc.), data integration/ingestion activities in line with the global architecture to reduce duplication and increase adoption
• Is in charge for the technical debt reduction.
• Collaborate with different platform POs to ensure smooth integration and functionality of adopted components.
• Validates completeness of approved features for deployment and leads the validation of feature priority and implementation sequencing timeline.
• Develop and maintain procedures related to the adopted products or services.

2. Product Owner is the Agilist

• Participate into the product lifecycle activities, especially requirements gathering through production and release, manage the deployment at scale.
• Manage and ensure cross-impacted teams are identified early and included in solution discussion; manage impact assessment timelines.
• Manage priorities with other Product Owners where cross-product conflicts exist.
• Provide stakeholders with transparency to execution progress and blockers.
• Manage the COE Campaign POD team Product Backlog and define sprint goals by consulting with the scrum teams during development & deployment, providing clarification and context, confirm user story acceptance criteria, and accept completed User Stories.
• Track key product performance indicators (KPIs) and define release-specific success metrics.
• Log open risks, issues, questions, decisions against Features.
• Clearly document ongoing changes to feature scope, prioritization, and requirements.
• Perform other duties as assigned.

About You

Minimum Requirements

• Bachelor's degree in Computer Science, Data Science or related fields
• 3+ years of Product Management experience or equivalent focusing on digital technologies and service-based integrations.
• 3+ years of experience with Salesforce CRM (Sales & Service Cloud, Communities)
• 1+ years of background in agile SCRUM agile practices and associated tools
• Ability to collaborate with clients to design customer journeys, and associated data models. Experience with Marketing Cloud Studios & Builders, most importantly Email Studio, Content Builder, Cloud Pages and Automation Studio
• Must have excellent English written and verbal communication skills
• Self-starter who develops plans and is committed to hitting delivery dates.
• Ability to develop working relationships with individuals at all levels of an organization.
• Strong organizational skills and attention to detail
• Multinational thinking and working
• Fundamental understanding of database technologies
• Ability to translate business needs to technology teams.
• Experience with desktop and mobile web, mobile apps, and alerts.

Preferred Requirements

• Salesforce Certifications (e.g., Administrator, Platform App Builder, Sales/Service Cloud Consultant, Marketing Cloud Email Specialist)
• Business or digital marketing studies, with an emphasis on CRM and marketing automation.

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team.
• Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally.
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave.
• Make your work count by supporting a company that brings life-changing treatments to millions — and is committed to doing right by patients, communities, and the planet.
• Drive progress from within by helping simplify, scale, and modernize how a global biopharma business delivers smarter, faster, and more sustainably.
• Support teams across science, medicine, and operations by building better systems, shaping bold strategies, and enabling innovation at speed.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.