Patient Support Specialist

Patient Support Specialist

LRADAC offers a wide array of prevention, intervention and treatment programs in both Lexington and Richland counties, so when you join our team, you are truly improving lives and improving communities. As a part of our dedicated staff, you will be a part of innovative programs and services taking a proactive approach to fighting addition and drug misuse in our schools, businesses, and neighborhoods. We tailor our programs to meet the ever-changing needs of the communities we serve. Our prevention, intervention and treatment programs spread the message that there is hope and that substance misuse and addiction are preventable and treatable.

As a Patient Support Specialist, the primary duty is to monitor and facilitate the integration of behavioral health services in a medical sub-acute withdrawal management treatment setting. Under regular supervision of the Director, the incumbent works with patients to provide services on the Detox withdrawal management unit. Primary job duties performed include: point of entry admission, patient orientation, therapeutic supervision, taking and recording of vital signs, crisis stabilization, life-skills building, and recovery support.

Position Logistics

• 12.5 Hour Shifts
• Wednesday Night Shift Only: 6:45pm-7:15am
• Shift differential of $2.00 for hours worked Saturday – Monday 7:00 am-7:00 pm and between 7:00 pm-7:00 am
• Able to pick up additional shifts/coverage up to 29 hours per week

Essential Duties And Responsibilities Includes The Following:

Patient Support:

• Facilitate patient admissions, to include: conducting a thorough contraband search of patients and their belongings; recording and secure belongings; and orienting patients to the Unit and their assigned rooms.
• Monitors patient progress, identifies patient needs, and maintains clinical documentation per established guidelines.
• Provides individual and group services, as directed, to address patient needs.
• Provide supervision of patients during meals, activities, on the patio and on walks.
• Ensure patients are in attendance for group services.
• Obtain and record vital signs and weight as required.
• Complete initial screenings (phone and walk-in) and record information, as needed.
• Prepare patient and belongings for discharge.

Administrative:

• Conduct and document hourly room checks to ensure patient safety.
• Maintain Day Room areas for cleanliness, supplies and snacks.
• Prepare patient admission packets.

Prior Authorization Management

• Coordinates all initial prior authorization requests for Withdrawal Management ensuring timely response.
• Submit prior authorization payer responses to the utilization department in a timely manner.
• Verify insurance benefits.

Minimum Education And/Or Experience

• High School diploma or GED required. Experience in the field of addiction is highly desired.
• Highly prefer lived experience in recovery and/or Certified Peer Support.

Please complete the online application to include all current and previous employment history and education. A resume cannot be substituted for completing the employment history and educational fields of the employment application. Incomplete applications will not be considered.

LRADAC maintains a tobacco-free environment. No smoking or use of any tobacco product is permitted in any of its facilities or on any of its properties.