Desktop Support Specialist
Full-time
Adams and Reese
Job Summary: The primary function of the Desktop Support position is to provide support to local and remote users and maintain equipment used to provide services. Responsibilities:
- Provide phone, remote access, and desktop support of Intel based hardware and software systems.
- Track assigned tasks throughout problem solving life cycle using the firm’s Service Desk ticketing system. Must maintain accurate and timely service tickets.
- Perform basic printer services.
- Deploy PC hardware and software.
- Assist in new hire computer setup, configuration and authentication.
- Serve as communications focal point between users and second level engineers.
- Follow up with users to ensure appropriate satisfaction levels and escalate problems as needed.
- Setup technical aspects of conferences and meetings, operating media display equipment and Microsoft Teams based video systems.
- Provide paid on-call support to the firm on a rotation basis.
- Maintain licensing compliance and asset tracking databases of hardware and software.
- Reset security passwords.
- Serve as local data recovery expert of failed hard drives and PC based systems.
- Assist users in managing approved wireless devices.
- Monitor local network servers.
- Special projects as assigned by management.
- Basic understanding of networking cabling.
- Position is located in the firm’s Columbia office location; this is not a work remote job.
- Required to assist during office build outs and office relocations.
- Must be well organized.
- Regular travel to Charleston, SC, Tallahassee, FL and Jacksonville, FL offices.
- Supervision received by Desktop Support Manager and Regional Office Manager.
- Must be a resourceful team player with excellent interpersonal and customer service skills.
- Proven ability to diagnose and troubleshoot a wide range of hardware and software related problems.
- A background in support of windows-based software applications and operating systems including MS Windows 10/11, Microsoft Office 2016/O365 (Word, Excel, PowerPoint, Outlook, Project, Teams) and antivirus products.
- Minimum 5 years of helpdesk experience required. A+, MCP, or other full industry certification a plus. A+ and Network Essentials certification is preferred within one year of employment.
- Knowledge of legal specific and large firm applications such as iManage, Dragon Legal Dictation, Azure Virtual Desktop, EverLaw, and Litera desktop are a plus.
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Desktop Support Specialist in Columbia, SC vacancy
- ...Desktop Support The primary function of the Desktop Support position is to provide support to local and remote users and maintain equipment used to provide services. Responsibilities include: Providing phone, remote access, and desktop support of Intel based hardware...SuggestedWork at officeLocal areaRelocation
Adams & Reese
Columbia, SC1 day ago - Build desktops, laptops, and tablets, using Microsoft Endpoint Configuration Manager. Ensure the BitLocker encryption key is successfully... ...asset Management system in accordance with the Desktop Support Asset Management procedure manual. Diagnoses and resolves problems...SuggestedWork experience placementLocal area
- ...Network Management Hardware and Software Support HIPAA IT Risk Assessment and Security... ...Position Summary We are seeking an IT Support Specialist who thrives with regional day travel,... ...experience, or equivalent schooling in desktop support and configuration, or other...SuggestedTemporary workCasual workWork at officeRemote workNight shift
- ...environment, processing administrative tasks, using phones and chat. Responsibilities Provides first and second level technical support to a variety of customers comprising the submitter community, as well as basic internal support via analysis and research into EDI-...SuggestedContract workWork at officeAll shiftsRotating shiftAfternoon shift
US Tech Solutions
Columbia, SC5 days ago - ...Technology Support Specialist II SYSTEMTEC is seeking a Technology Support Specialist II for a on-site opportunity for candidates in Columbia, SC. Candidate will provide technical support to end users through a 24x7 Technology Support Center, resolving hardware, software...SuggestedFull timeWork experience placementNight shift
Systemtec
Columbia, SC2 days ago - ...Technology Support Specialist II DPP is seeking a Technology Support Specialist II for an opportunity with our client in the healthcare insurance industry. Work location: Onsite in Columbia, SC Duration: 11 months Terms: W2 Contract Work authorization: US...Contract workWork experience placementSecond jobNight shiftWeekend work
DP Professionals
Columbia, SC2 days ago - ...Onsite Technology Support Specialist II Hansen Talent Group is seeking an onsite Technology Support Specialist II to support a large enterprise in Columbia, SC. This role requires a strong technical support background paired with excellent customer communication skills...
Hansen Talent Group (HTG)
Columbia, SC4 days ago $49 - $50 per hour
...Product Support Specialist Req number: R8435 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence...Hourly payFull timeApprenticeshipWork at officeLocal areaRemote workWorldwideAfternoon shiftWeekday workCAI
Columbia, SC3 days ago- ...Heavy Equipment Technology Support Specialist C.R. Jackson is hiring a Heavy Equipment Technology Support Specialist to support our paving and earthmoving crews in the field using advanced machine control technology. This is not a desk jobthis role puts you on active...Temporary workFor contractorsNight shift
- ...provide an enlistment status Production Report to the Company NCOIC's and Company Commander's by COB daily Review and process R&R Support Request Forms within 2 business days of receipt Review policies and procedures established by the R&R Command and NGB and make...Local area
Wits Solutions Inc
Columbia, SC1 day ago $50k - $60k
...accommodations. This entry-level position is full-time and offers a flexible remote work environment. Candidates will provide customer support, maintain documentation, and work with a supportive team. The salary ranges from $50,000 to $60,000, with benefits including travel...Full timeRemote workFlexible hoursThe Destination Knot
Columbia, SC2 days ago- ...Clerical Support Specialist Special Education Independently performs a variety of secretarial or administrative duties involved in the operation of the office. Applies both written and unwritten policies and procedures; uses knowledge of operations, programs, and general...Work at office
$20 - $23 per hour
United Global Technologies -Columbia, SC, United States Job Title: Specialist, Technology Support II Duties: Actively resolve routine to moderately complex technical needs of customers by managing problems and suggesting solutions. Research, resolve and respond to requests...Work experience placementSecond job- ...Columbia, SC office has the opportunity for an experienced Site Support Specialist to join the Firm’s expanding technology department. The Site... ..., repair and support. Imaging, deployment and support of desktops, laptops and peripherals including user profile provisioning...Work experience placementWork at officeLocal areaFlexible hours
- ...the first 25 applicants Direct message the job poster from Hansen Talent Group (HTG) Hansen Talent Group is hiring a Senior System Support Technician to work with a large enterprise in Columbia, SC. What you'll do: Works as part of a team to support and analyze production...Full timePart timeFor contractors
$55k - $60k
Join to apply for the Faculty Support Specialist role at Pearson About This Role / What You Will Be Doing The successful applicant will join a team responsible for providing the highest level of faculty support to Pearson educators, answering inquiries and building understanding...Full timeCurrently hiringMonday to FridayShift work$54k - $80k
Relativity is looking for a Technical Support Specialist located in South Carolina. This remote position requires excellent customer support skills and SQL knowledge, with responsibilities including troubleshooting software issues, maintaining support tickets in Salesforce...Remote jobMonday to FridayNight shift- ...Remote Support Specialist Columbia, South Carolina, United States About the Job We're seeking a Remote Support Specialist to help clients plan unforgettable vacations! You'll play a key role in ensuring every traveler receives top-tier support and personalized...Remote jobFlexible hours
$30 per hour
...the powerful workforces that drive business success across the USA. Job Title: Network Technician - Intermediate (Network Support Specialist) Category: Information Technology Employment Type: Staff Augmentation / Contract Job ID: 9690 Work Location...Hourly payContract workRelocationMonday to FridaySunshine Enterprise Inc
Columbia, SC2 days ago- ...Tindall Corporation in the United States (SC) is seeking an Administrative Support professional to assist project teams with document control, scheduling, and meeting coordination. The role requires 1–3 years of administrative experience, a high school diploma (associates...
Tindall
Columbia, SC5 days ago - ...affordable healthcare experience. What Are We Looking For? Novant Health Urgent Cares is currently looking for a patient billing support specialist to join our billing team. Responsible for providing quality customer service while efficiently and handling inquiries,...Full timeWork at office
Novant Health Urgent Cares
Columbia, SC2 days ago - ...The Operations Support Specialist serves as a centralized operational resource supporting multiple departments, including Front Desk Operations, Accounting, HR, IT, and Marketing. This position ensures smooth day-to-day operations by coordinating administrative workflows...Contract workWork at office
United Way
Columbia, SC3 days ago $120k - $160k
...Salary: $120,000 - 160,000 per year Requirements: We require 3–5 years of experience in IT support or a related field. A bachelors degree is preferred. We require hands-on experience in a Windows network environment. We require experience with Windows Server...Full timeWork at officeRelocation packageWeekend workThe Kroenke Group
Columbia, SC5 days ago- **Create the future of e-health together with us by becoming a Software Support Specialist I**At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access...Work at officeMonday to FridayFlexible hoursShift work
Medistar Systemhaus
Columbia, SC12 hours ago - ...Administrative Support Specialist One Federal Solution (OFS) seeks an Administrative Support Specialist to join our team. The Administrative Support Specialist will provide crucial administrative and technical support to the Managers, Supervisors, and Leadership. The...Summer internshipWork at office
$42k - $45k
Career Opportunities with The Cason Group A great place to work. Careers At The Cason Group Current job opportunities are posted here as they become available. The Cason Group serves insurance professionals by delivering creative sales and service solutions that exceed...Full timeThe Cason Group
Columbia, SC4 days ago- A mortgage banking firm in Columbia, South Carolina is seeking a Loan Officer Assistant to assist originators in building complete loan files for submission. The role involves customer communication, managing appointments, and ensuring compliance with company policies....
Guild Mortgage
Columbia, SC1 day ago - ...Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. POSITION OBJECTIVE The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront...Local areaFlexible hoursShift workNight shift
Chico's
Columbia, SC2 days ago - ...Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. Position Objective The Support Associate is responsible for supporting a customer and product‑focused sales culture where our core principles are at the forefront...Local areaFlexible hoursShift workNight shift
Chico's FAS
Columbia, SC5 days ago - ...About the job Sales & Client Support Specialist Overview We are currently seeking a Client Support Specialist to help guide clients through the travel planning and booking process. This role combines customer service and coordination, assisting clients in...Remote work
Traveling with Tasha
Columbia, SC5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Desktop Support Specialist. Be the first to apply!
Related searches
- application support associate Columbia, SC
- system support specialist Columbia, SC
- computer support specialist Columbia, SC
- support associate Columbia, SC
- student support specialist Columbia, SC
- family support officer Columbia, SC
- program support specialist Columbia, SC
- family support specialist Columbia, SC
- support representative Columbia, SC
- recruiting support specialist Columbia, SC