SAP S/4HANA MM Production Support Lead - Hybrid

Function Enterprise Applications Our Company We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration. Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. Job description The team Join a collaborative SAP delivery and production support team responsible for supporting, maintaining, and enhancing business-critical SAP S/4HANA solutions. The team works closely with business stakeholders, cross-functional SAP teams, technical resources, external partners, and vendors to ensure stable procurement operations and timely issue resolution. As the onshore SAP MM lead, you will provide functional leadership, coordinate production support activities, manage escalations, and help drive automation, process standardization, continuous improvement, and operational excellence across the SAP environment. The role The SAP S/4HANA MM Production Support Lead will provide functional and operational leadership across SAP S/4HANA implementation, enhancement, and production support engagements. You will lead SAP MM activities involving incidents, problems, changes, service requests, and critical production escalations while ensuring SLA compliance and alignment with ITIL best practices. The role supports the complete Procure-to-Pay lifecycle, including purchase requisitions, purchase orders, goods receipts, invoicing, and payment integration. You will partner with SAP FI, SD, PP, technical teams, vendors, and external partners to resolve cross-functional and interface-related issues. This hybrid position requires regular onsite presence in Dallas and the ability to independently troubleshoot complex problems with minimal guidance in a high-pressure environment. What you’ll bring 10 or more years of hands-on SAP MM experience, including experience leading SAP MM teams or serving as an onshore functional lead. Strong experience with SAP S/4HANA implementations, enhancements, and production support engagements. Proven experience managing SAP solutions, incidents, problems, changes, and service requests within an ITIL-aligned environment while meeting SLA requirements. Ability to independently navigate and troubleshoot complex production issues with minimal guidance in a fast-paced, high-pressure environment. Advanced knowledge of end-to-end Procure-to-Pay processes, including purchase requisitions, purchase orders, goods receipts, invoice processing, and payment integration. Strong understanding of SAP S/4HANA procurement, Fiori applications, Business Partner integration, MM-FI integration, OBYC, movement types, and other MM configurations. Experience supporting integrations with SAP FI, SD, PP, technical teams, external applications, and third-party partners. Hands-on experience with SAP AIF, EDI, IDocs, interfaces, integration monitoring, root cause analysis, and preventive issue resolution. Experience using ServiceNow, Jira, or similar ITSM tools and driving automation, process standardization, continuous improvement, and operational excellence initiatives. Excellent stakeholder management, communication, leadership, and vendor coordination skills; automotive industry experience and knowledge of SAP AI capabilities and intelligent technologies are preferred. Additional Requirements Candidates must currently reside in the Dallas–Fort Worth area or be able to commute to the Dallas office as required for the hybrid schedule. Candidates must be U.S. citizens or lawful permanent residents holding a valid Green Card. Employment sponsorship is not available for this position. Relocation assistance is not available for this position. About us We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you. Fostering innovation through diverse perspectives Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth. We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work. How we look after you We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. #J-18808-Ljbffr SwiftCruit