Deputy Security Operations Center Manager

Job responsibilities Lead day‑to‑day operations of the Security Operations Center (SOC), ensuring consistent, reliable monitoring, detection, and response to security incidents across the environment. Supervise, mentor, and develop SOC analysts and shift leads; manage staffing, scheduling, and escalation procedures for a 24/7 operational model. Coordinate incident response activities with internal teams and external partners; drive root cause analysis, post‑incident reviews, and continuous improvement of playbooks and runbooks. Operate and tune core SOC tooling (SIEM, EDR, SOAR) to improve detection coverage, reduce false positives, and accelerate investigation times. Define, collect, and report on SOC performance metrics and KPIs; present operational status and trends to leadership and key stakeholders. Partner with threat intelligence, vulnerability management, and engineering teams to operationalize threat indicators and harden systems based on observed threats and vulnerabilities. Manage vendor relationships and third‑party security monitoring services, ensuring SLAs and deliverables meet organizational requirements. What you will need Minimum of 7 years of SOC operations experience, specifically leading SOC operations or security monitoring teams, including hands‑on incident response and investigations. Strong familiarity with SIEM platforms, endpoint detection and response (EDR) tools, and SOAR workflow automation. Demonstrated ability to develop and maintain detection use cases, playbooks, and investigative procedures. Experience defining and reporting SOC metrics and KPIs to measure effectiveness and drive operational improvements. Excellent written and verbal communication skills with the ability to communicate technical details to non‑technical stakeholders and executive leadership. Proven leadership skills: coaching, performance management, scheduling for 24/7 operations, and handling escalations under pressure. Bachelor’s degree in Computer Science, Information Security, or related field, or equivalent experience in cybersecurity operations. Nice to have Professional certifications such as CISSP, CISM, or GIAC that demonstrate advanced security knowledge. Experience with Splunk, Elastic, QRadar, or other major SIEM technologies and associated tuning/analytics. Hands‑on experience with cloud‑native security tools and environments (AWS, Azure, or GCP). Background in healthcare or regulated industries with familiarity with relevant compliance requirements (e.g., HIPAA). Scripting or automation skills (Python, PowerShell) to build integrations and automate repetitive operational tasks. Experience with threat hunting, MITRE ATT&CK framework application, and proactive detection engineering. Travel Required Up to 10% Clearance Required Ability to Obtain Public Trust Equal Opportunity Employer Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. #J-18808-Ljbffr