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Call Center Agent - Drug Testing Team

$16 per hour

Vertical Screen

Occupational Health Services Researcher

The Occupational Health Services Researcher supports our clients' applicants by handling incoming calls regarding drug screens and other health services. This is a full-time in office position located in Warminster, PA. We are looking to fill a 9am-5pm shift Monday through Friday. This position pays $16.00/hr.

Responsibilities

  • Handle a high volume of inbound or outbound calls
  • Evaluate documentation and information needed
  • Processing and following up on invoices and faxes
  • Administrative duties such as filing, scanning, and mailing different types of documents
  • Maintain and document detailed notes in system regarding correspondence with applicants

Required Skills

  • Must be able to work in a fast paced, inbound/outbound call center environment
  • Ability to multitask
  • Strong attention to detail
  • Ability to efficiently operate and navigate a computer and internal software
  • Excellent verbal and written communication skills
  • Must be proficient in Microsoft Office
  • Fluency in Spanish a plus!

Education

The candidate we are seeking will have at minimum a high school diploma or equivalent.

Benefits

Vertical Screen offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.

  • Medical, dental and vision coverage with spouse/family coverage options
  • 401K plan with generous company match
  • Flexible spending accounts
  • Voluntary insurance coverage plans (life, disability, etc.)
  • Paid lunch breaks
  • Paid time off
  • Paid holidays
  • Paid training program/ Internal employee development
  • Overtime options available
  • Casual dress code
  • Flexible work schedules
  • RushBus scheduled service from Septa Bus Route 22 and Regional Rail
  • Employee referral bonus program
  • Discounts through partnerships & neighborhood business programs

Additional Information

All candidates are subject to a drug test and a background screening.

Vertical Screen, Inc is an equal opportunity employer. Qualified candidates will be considered in a non-discriminatory manner without regard to legally protected characteristics.

Vertical Screen
Vacancy posted 3 days ago
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