Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency opened in 2011 and has grown to a team of 10 dedicated professionals who share a passion for serving our community and supporting one another. Before becoming an agent, I worked in wealth management after earning my undergraduate degree from California State University, Northridge and my MBA from University of La Verne. I’m heavily involved in the community, serving on multiple non-profit boards and previously as a commissioner for the City of Santa Clarita for four years. Supporting youth sports is a big passion of mine, and we sponsor teams every chance we get. We offer a signing bonus, two weeks PTO, 401(k), medical reimbursement, paid licensing, and all major holidays off and paid. But what really sets us apart is our culture. We live by our core values of Passion, Ambition, Trust, and Teamwork - creating a place where both clients and team members experience something truly remarkable. We’re looking for people who will add to this culture, not just fit into it. If you’re passionate, team-oriented, and ready to grow, this could be the perfect place for you. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Henry Rodriguez - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES: Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred.