Customer Service Manager
Wendy's
Wendy's - 600 North 10th Avenue - Responsibilities: Lead the planning process for daily operations to guarantee every shift is set up to deliver the best customer service; Train, monitor and reinforce food safety procedures to crew members; Assist the General Manager with maintaining labor budgets and crew schedules; Conduct regular table visits to gain feedback on customer experience and coach crew members; Run and analyze Voice of the Customer reports to identify Speed and Friendliness opportunities
Vacancy posted 2 days ago
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