Office Manager Receptionist

Job Description

Job Description

Office Manager | Winston Brown

Topeka, Kansas | Full-Time | Monday–Friday, 8:00 AM–4:30 PM

Winston Brown is a well-established design-build remodeling and custom home company looking for an organized, proactive Office Manager to join our team in our Topeka office.

This is a key position within our company and much more than a traditional receptionist role. Our Office Manager helps keep the office organized, supports our leadership and project teams, and serves as an important point of contact for our clients, vendors, and trade partners.

Key Responsibilities

• Manage day-to-day office operations and administrative needs
• Answer incoming phone calls and provide a professional, welcoming first point of contact for Winston Brown
• Greet clients, vendors, and visitors to the office
• Support leadership and project teams with scheduling, documentation, and follow-up
• Maintain project files, permits, contracts, selections, change orders, and other documentation
• Track orders, materials, selections, and deliveries and follow up with vendors as needed
• Assist with project start-up and close-out processes
• Maintain accurate project information and documentation in Buildertrend
• Assist with employee onboarding, time-off tracking, meetings, and company events
• Help ensure clients receive timely communication and a consistent experience throughout their project
• Assist with reports and basic accounting and administrative tasks
• Maintain company templates, checklists, procedures, and SOPs
• Help keep communication flowing between leadership, office staff, field teams, clients, vendors, and trade partners

What We’re Looking For

We are looking for someone who is highly organized, dependable, professional, and comfortable managing multiple priorities.

The right person takes ownership, follows through, pays attention to details, and notices what needs to be done without always waiting to be asked. Strong communication skills and the ability to work well with a variety of personalities are important.

Previous experience in office management, administration, or project coordination is preferred. Experience in construction, remodeling, design, or another project-based business is a plus. Experience with Buildertrend or similar project-management software is helpful but not required.

About Winston Brown

For more than 50 years, Winston Brown has helped homeowners create spaces they love through remodeling, additions, and custom homes. We are a locally owned company that values craftsmanship, communication, teamwork, and doing what we say we’re going to do.

Trust Is What We Build.