Business Office Director

Job Summary:

We are seeking a Business Office Director to oversee administrative and financial operations that keep our community running smoothly. This role manages payroll, accounts payable, and HRIS records while serving as a welcoming and professional presence for residents, families, and visitors. The ideal candidate will be detail-oriented, organized, and committed to providing excellent service to both staff and residents.

Key Responsibilities:

• Supervise administrative staff and ensure a professional front office presence.
• Oversee payroll processing and staff timecards.
• Manage accounts payable, vendor files, billing inquiries, and resident deposits.
• Process new hire paperwork, maintain HRIS records, and support HR-related tasks.
• Assist with new resident move-in/discharge documentation.
• Maintain confidentiality of payroll, employee, and resident information.
• Prepare and distribute correspondence, mail, invoices, and orders.
• Support leadership with reports, tours, and administrative projects.
• Respond calmly and appropriately to emergencies.

Requirements

Education & Experience:

• High School Diploma or GED required.
• 2+ years of clerical, office management, or administrative experience.
• Proficiency in Microsoft Office required; HRIS/payroll system experience preferred.

Skills & Qualifications:

• Knowledge of general bookkeeping, wage and employment laws, payroll functions, and basic HR practices.
• Adaptable, teachable and flexible.
• Professional, courteous presence when interacting with residents, staff, and visitors.
• Strong leadership and team development abilities.
• Exceptional proactive time management and organizational skills with attention to detail.
• Technologically proficient, especially in Microsoft Office.
• Effective verbal and written English communication skills.
• Sound judgement and a strong ethical foundation in decision-making.
• Flexibility to work various hours, including weekends and holidays.

Physical Requirements:

• Ability to lift and carry up to 20 lbs. occasionally.
• Frequent sitting; occasional standing, bending, reaching, and walking.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

As an equal opportunity employer, we are committed to creating a diverse and inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. If you require reasonable accommodation to complete a job application, pre-employment testing, job interview, or to otherwise participate in the hiring process, please contact View email address on click.appcast.io.