Universal Banker

If you are talented, motivated and can get things done, we have career opportunities for you. We are looking to hire people who want to excel. We will grow your career through coaching, mentoring and supportive management. Rhinebeck Bank will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin, veteran or disability status, sexual orientation, gender identity, transgender status, or any other characteristics protected under applicable law. Universal Banker Department: Retail & Business Services Location: Newburgh, NY $2,000 sign-on bonus for bilingual candidates! Are you talented, motivated, and ready to take on more than just a job? At Rhinebeck Bank, we don’t just offer careers—we provide opportunities for growth! We’re seeking a Universal Banker to become an integral part of our team, with excellent benefits, a supportive environment, and a $2,000 sign-on bonus for bilingual candidates . If you’re bilingual and passionate about providing exceptional customer service, we’d love to have you join our team! We offer competitive pay, a comprehensive benefits package, and a clear pathway for professional development through mentorship and coaching. Position Overview As a Universal Banker, you will be responsible for delivering exceptional customer service by performing various tasks, from processing teller transactions to handling service and sales requests. You will play a vital role in bridging both teller and platform services, ensuring that customers' needs are met efficiently. Your role will require you to understand their banking needs and recommend solutions to help them achieve their financial goals. Key Responsibilities Customer Transactions: Process a variety of banking transactions for customers, ensuring accuracy and timeliness. Sales and Service: Make outbound calls to generate sales, open accounts, and recommend the best products and services based on customer needs. Referral Duties: Direct customers to the appropriate departments or subsidiaries for additional services. Customer Relationship Management: Build and maintain strong relationships by providing timely follow-ups, answering questions, and resolving concerns. Ensure customers are satisfied with their experience at Rhinebeck Bank. Operational Support: Perform bank operations tasks, complete reports, and manage administrative paperwork in line with bank procedures. What We Offer $$2,000 sign-on bonus for bilingual candidates. Competitive Pay: $20.19 - $24.00 per hour based on experience. Benefits Package: Includes 20 days of paid time off, a generous 401(k) match, and Rhinebeck Bank stock. Training & Development: Comprehensive 5-week training program, combining hands‑on, classroom, and webinar learning to ensure you succeed. Mentor Program: Support from experienced staff to help you grow your career. Volunteerism: Paid volunteer hours to give back to the community. Requirements Experience: 1+ years of banking experience Skills: Strong interpersonal skills, a customer-first mindset, and a willingness to learn and grow. Why Rhinebeck Bank? Since 1860, Rhinebeck Bank has been a cornerstone of the Hudson Valley community. We pride ourselves on being personally involved in our business, our customers’ financial success, and our local charitable organizations. Our dedicated team is committed to delivering the best customer service and fostering strong community connections. Join us and become a part of something that truly makes a difference. Equal Opportunity Employer #J-18808-Ljbffr