Risk Manager

Job Description

Job Description

Are you a safety and risk-minded professional who thrives on protecting people, property, and mission-driven work?

If so, we are looking for a Risk Manager to join our team. This role develops, implements, and oversees all safety and security programs to protect Goodwill of Delaware and Delaware County's team members, customers, and assets — ensuring compliance with OSHA and EPA regulations, managing claims and loss prevention efforts, and fostering a culture of safety and accountability across the organization.

Hiring Event: Wednesday, Sept 23 | 1–3 PM
The Goodwill Center, 300 E Lea Blvd, Wilmington, DE
Stop by with your resume and meet us in person — same-day interviews available for our Risk Manager opening! We want to learn more about your background in safety, compliance, and risk management, and show you what it's like to protect a mission-driven organization at Goodwill.

Who We Are

As a 501(c)(3) nonprofit, working for the greater good is at the core of what we do at Goodwill of Delaware and Delaware County. Our mission — to improve the quality of life for people with barriers to self-sufficiency through the Power of Work — guides everything we do. While our work focuses on supporting individuals, our broader vision reflects the lasting community impact that happens when people receive a hand up. By providing job training, social services, and employment support, we empower people to build meaningful careers, strengthen their families, and contribute to thriving communities.

What You Will Do

• Ensure compliance with OSHA, EPA, and other safety regulations, maintaining accurate records such as OSHA logs, safety training documentation, and Material Safety Data Sheets (MSDS)
• Promote a culture of safety and loss prevention by ensuring compliance with internal policies and procedures throughout the organization
• Oversee timely reporting, investigation, and resolution of incidents, including workers' compensation, general liability, auto, and professional liability claims, serving as the primary point of contact with insurance carriers
• Investigate and address theft, fraud, vandalism, security breaches, and safety policy violations, partnering with Human Resources and management as needed
• Monitor cash handling, inventory control, and adherence to loss prevention protocols to minimize financial losses and operational risks
• Conduct regular safety and loss prevention audits, including building and grounds inspections and work process analyses, to identify and mitigate risk
• Develop, implement, and oversee safety and loss prevention training programs, including first aid, emergency response, hazard communication, and theft prevention
• Lead Risk committee meetings, preparing statistical reports and analyzing trends to improve safety and security measures
• Coordinate evacuation drills across all Goodwill of Delaware and Delaware County locations
• Manage relationships with external contractors for safety abatement projects and safety equipment such as fire extinguishers, sprinklers, and defibrillators
• Accompany external safety inspectors during site visits, providing necessary data and documentation
• Partner with the Vice President of Risk Management on disaster recovery, business continuity planning, and crisis response protocols

What We Are Looking For

• Bachelor's degree and at least two years of experience in risk assessment, compliance, auditing, and/or investigations (an equivalent combination of education and experience may be considered)
• Demonstrated computer skills and proficiency with Microsoft Office Suite
• Working knowledge of OSHA and EPA regulations and general safety procedures
• Demonstrated understanding of financial and operational risk concepts
• Strong analytical and problem-solving skills
• Demonstrated ability to use risk assessment tools and software
• Strong communication and negotiation skills, with the ability to collaborate effectively with a diverse constituent population
• Excellent organizational and prioritization skills, with the ability to multi-task in a fast-paced work environment
• Valid driver's license in good standing
• Ability to work evenings and/or weekends, as needed

Preferred:

• Knowledge of disaster response protocols
• CPR, First Aid, OSHA 30/GI, WZ, LPC, or CFI certifications

What We Offer

• Competitive salary + incentive bonuses
• Health, dental, and vision insurance
• Paid time off and holidays
• Employee discounts
• Career growth and advancement opportunities
• Ongoing training and development

Work Environment

While performing the duties of this job, the employee is frequently exposed to mechanical parts. The noise level in the work environment is usually moderate. To ensure safe working conditions, required personal protective equipment (PPE) for this position includes hand protection and eye protection when handling materials. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Our Application Process

Are you ready to lead with purpose? Apply today!

We look forward to learning how you can help us make a meaningful impact in our community.