Operations Manager

Position Overview The Operations Manager is a member of the Store Management team and is responsible for driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Essential Functions Management: Lead others and work effectively with store crews; supervise, assign and direct activities of the store’s crew; effectively communicate information to store crew and supervisors in an open and timely manner; support the Store Manager with action plans for operational and service improvement; promote a customer service culture (greet, offer help, and thank). Customer Service: Assist customers with their questions, problems and complaints; promote a customer service culture (greet, offer help, and thank). Required Qualifications Deductive reasoning ability, advanced analytical skills and computer skills. Advanced communication skills, leadership, supervision, and influencing skill. Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, overtime as needed, and to respond to urgent issues at the store when they arise. Preferred Qualifications Experience as a retail manager or supervisor. Education: High School diploma or equivalent preferred but not required. Pay & Hours Hours: 30 hours per week (full time). Pay Range: $20.00 to $34.00 per hour. Actual base salary depends on experience, education, geography and other factors. Benefits This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. Benefits include medical, dental and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Equal Employment Opportunity Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Application Deadline Application window closes on 09/01/2026. #J-18808-Ljbffr