Library Technician

AMHERST Library Technician The Library Technician welcomes visitors of all ages and backgrounds to all three Amherst Public Library locations (i.e., The Jones, Munson Memorial, and North Amherst Libraries). In their assigned area (i.e., Borrower, Young Adult, Youth, or Branch Services), the Technician provides courteous and friendly assistance in the use of the Library and Library technology; performs computer-based tasks related to loaning Library materials; and maintains patron borrowing records. Must be able to work evening and weekend shifts. The required schedules are as follows: Schedule 1 (19.5 hours per week at the Jones Library) - Saturday 1:00pm-5:15pm - Sunday 1:00pm-5:15pm - Monday 9:00am-5:30pm - Friday 2:30pm-5:30pm Schedule 2 (18.5 hours per week at Munson Memorial Library) - Tuesday 1:30pm-5:30pm - Wednesday 1:45pm-7:30pm - Thursday 1:30am-5:30pm - Saturday 8:30am-1:15pm MINIMUM QUALIFICATIONS: High School Diploma or equivalent, PLUS one (1) to three (3) years' experience working with various types of library software (e.g., CW MARS Evergreen circulation software); OR equivalent combination of education and experience. Knowledge of public library practices and procedures. Ability to work with alphabetical and numeric organization. Knowledge of information tools, and an understanding of the changing service environment. Excellent technology skills. Strong attention to detail. Experience working in a customer service capacity with people of differing ages and backgrounds; Proficient customer service skills; excellent verbal and written communication skills; ability to communicate with cultural competence. Ability to work in a fast-paced environment and handle stressful situations. Ability to work well as a part of a team and maintain effective work relationships with co-workers and the general public. Availability to work weekday, evening, and weekend shifts. PREFERRED QUALIFICATIONS: Knowledge about, and interest in, reading and literature. Bilingual capabilities. For more details and full job description please see website.