Operations Work Coordinator

Job Title

Responsible for the maintenance and coordination of daily work plans that effectively and efficiently use resources with emphasis on safety, customer satisfaction, quality improvement, and regulatory compliance. Generate work orders and perform final review and closeout of completed work packets. Ensure a high level of accuracy within all operating systems to support data integrity.

Essential Responsibilities

• Create and maintain a daily work plan and daily crew roster. Adjust planned schedules on a day-to-day basis and assign crews for priority tasks in light of resource availability, scheduling conflicts and real-time progress reports from front line leaders.
• Generate work orders and complete job closeout of all work packets within various systems. Analyze exception reports to verify labor and equipment charged to each work, job, trouble and miscellaneous order.
• Support the department, business unit, plant, or area by requesting locates, ordering materials, coordinating other utilities, or scheduling specialized equipment associated with daily operations. Provide backup to other Operations Work Coordinator and/or Associate positions.
• Maintain data integrity within the various systems used to manage daily work execution, asset management and scheduling activities. Reconcile completed work packets to eliminate discrepancies in labor, material and transportation charges while comparing as-builts to match the work completed.
• Work effectively with local supervisors and build/leverage strong partnerships with stakeholder groups to maximize productivity, utilization and operational efficiency of all resources

Minimum Requirements

• High School diploma or GED. Minimum three years related experience in the construction, design, maintenance or operations area (utility experience preferred).
• Must have a good understanding of the regular work functions of the area including work order management, payroll, invoicing, materials, compliance, policies, safety, etc.
• Demonstrated ability to schedule and manage work activities in a manner that meets customer and/or internal stakeholder requirements.
• Proficiency with Microsoft Excel or other spreadsheet tools.
• Ability to retrieve and manipulate data from reporting tools.
• Knowledge of and ability to use a wide range of computer software applications which include Microsoft products, work management, mapping and scheduling/project management tools.

Preferred Characteristics

• Previous experience using SAP and GIS
• Previous experience with CRS, FastApp, and MWM

Our Culture

Our culture is grounded in shared values and employee commitments that guide how we work, support one another, and grow together.

Our Values

Connected, Committed, Trustworthy, Safe

Our Employee Commitments

• Work that makes a difference
• A team you can count on
• Opportunities to grow
• Rewards that help you thrive