Sales Agent

Remote Inbound Sales Representative (W-2)

Looking for a remote career with real earning potential?

Ignition CX is hiring full-time Remote Inbound Sales Representatives for nationally recognized telecommunications and home service brands. This W-2 position offers paid training, comprehensive benefits, and uncapped commission.

You’ll handle approximately 15–25 inbound calls per day, often back-to-back, in a fast-paced, performance-driven environment. While you will not make traditional outbound cold calls, customers may not be calling specifically to purchase the products or services you’ll offer.

Success requires grit, resilience, confidence, and a strong sales drive. Previous sales experience is preferred but not required. We provide the training and coaching to help motivated, competitive individuals succeed.

Work Location & State Eligibility

This is a 100% remote, work-from-home position. However, Ignition CX is currently authorized to hire only in select U.S. states.

To be considered, applicants must currently reside in one of the following approved hiring states:

Alabama, Georgia, Idaho, Indiana, Kentucky, Louisiana, Mississippi, North Carolina, Pennsylvania, South Carolina, Tennessee, West Virginia, or Wyoming.

Applicants residing outside these states are not eligible for consideration at this time.

What You'll Do

• Handle inbound customer enquiries relating to TV, internet, phone, and related services
• Identify customer needs and recommend suitable products and solutions
• Close sales using a consultative and customer-focused approach
• Complete a paid four-week remote onboarding and sales certification programme
• Participate in ongoing coaching and development with your Team Leader
• Work a full-time 40-hour schedule in a performance-focused remote environment

What You Can Earn & What We Offer

Unlimited Earning Potential

• Uncapped commission structure with no ceiling on earnings
• Base pay of $10 per hour plus commission after training
• Top performers consistently earn $60,000+ annually, with elite agents exceeding that

Paid Training

• Fully remote onboarding and certification program
• Earn commission while learning

Benefits

• Medical, dental, and vision coverage
• 401(k) with company match
• Company-paid life and disability insurance
• Employee Assistance Program (EAP)
• Earned Wage Access
• Paid time off

Work-Life Balance

• Fully remote work environment
• Consistent scheduling
• Four weekdays plus one weekend day after training
• All shifts conclude by 8:00 PM EST

Recognition & Career Growth

• Weekly and monthly performance incentives
• Sales contests and rewards
• Ongoing coaching and development opportunities
• Internal advancement opportunities

Who We're Looking For

We are seeking motivated individuals who:

• Enjoy helping customers and solving problems
• Have strong communication and interpersonal skills
• Are coachable and eager to learn
• Thrive in goal-oriented environments
• Demonstrate resilience and professionalism
• Are comfortable handling objections and creating sales opportunities. Can effectively multitask using multiple computer applications
• Have basic to intermediate computer skills

Applicants must successfully complete all required pre-employment screenings, including background and drug screening where applicable.

Technology Requirements

This is a Bring Your Own Equipment (BYOE) position.

Applicants must have:

• Windows 11 computer
• Minimum 8GB RAM
• Reliable high-speed internet connection
• USB headset
• Quiet, professional workspace free from distractions

Company equipment is not provided.

About Ignition CX

Ignition CX is part of Ignition Group, a global leader in customer acquisition, sales, marketing, and customer experience solutions. Since 2002, we have partnered with leading brands across telecommunications, finance, retail, and technology sectors.

We are proud to have maintained Silver Status in the Deloitte Best Company to Work For Survey since 2016, reflecting our commitment to our people, performance, and culture.

Apply Today

If you're looking for a remote role that combines stability, paid training, career development, and performance-based earning potential, we'd love to hear from you.

Ignition CX is an equal opportunity employer. Reasonable accommodations are available throughout the recruitment process for qualified individuals with disabilities.