Utility Solution Manager (Remote)

Key areas of focus include:

• Develop and continuously improve turn-key utility Product solution; including Skid integration, BOS, CAPEX/OPEX analysis(1500V), to ensure Solis solution maintain leading position in the market for best value.
• Pre-sales technical support for utility business including the development of tools, documentation, best practices, and customized/unique design support and coaching to ensure a high-quality design and minimal post sales technical support issues for customers in the USA/Canada.
• Strong engagement and feedback/input to the Marketing, Sales and Program Management team on identified product/technical issues identified along with recommendations for product improvements and product management development of broad based market training and tools that address best practices and requirements (e.g. standard business tools).
• Close cooperation and alignment with Service department to enable a closed loop system on key/top technical and product related issues and ensure high levels of customer satisfaction.

Responsibilities:

• Create strategies, approach, and deployment for utilities solution programs
• Stay updated with newest Solar BOS, components, accessory products and cost to ensure solution competitiveness.
• Support utility sales team for technical solution engagement with customer.
• Support product management team to gather market information regards to utility project solution.
• Manage existing customer relation and pursue customer to switch to Solis.
• Work with the Sales Managers to deliver the highest level of quality field/customer technical support, enabling project wins and ensuring highest levels of customer support
• Manage tasks to ensure that all identified/qualified projects get the proper and appropriate level of pre-sales design and technical support
• Generate application notes, technical briefs, white papers and other notes for design and installation guidance
• Collaborate closely with Program Management and Sales on broad based technical tools and NABCEP trainings and drive adoption through the sales team and distributors
• Act as sales focal point for input/feedback into Program Management on major product and technical issues and recommended solutions

Requirements:

• Qualified to degree level in an appropriate engineering discipline or equivalent practical/industrial experience.
• 3-5 years’ experience in the Utility PV market. Demonstrable experience of working on utility scale systems of and grid connection requirements. A track record of multi utility projects and commercial systems. Experience of larger scale installations is a must.
• Knowledge of local electrical regulations, schemes and grid connection requirements such as NEC, UL1741, IEEE1547 standards.
• Ability and willingness to travel in USA and Canada and at times internationally as needed to support needs of the business
• Equally comfortable to operate on-site with a system installer or in a customer’s engineering design office
• The following are highly desirable:
• Understand utility project development and construction cycle.
• Experience in working with US/Canada utility company.