Behavioral Health Technician

Primary Purpose The primary purpose of this position is to facilitate the functions of clinical and lab services. The Medical Assistant will take vital signs, prepare patients for the visit with the provider and assist the provider with minor procedures. The Medical Assistant will carry out orders directed by the provider and may carry out duties directed by the RN that are in the appropriate scope of practice. The Medical Assistant may perform routine tests ordered by the provider that require minimal interpretation. Duties are performed in accordance with prescribed procedures, and any deviations are usually accompanied by specific instructions. This position is supervised by the Clinic Lead Nurse. Essential Functions Work up patients in preparation to see the provider (collecting vitals, chief complaints and any other preliminary information) and document in the EHR. Assist the provider with minor office procedures when necessary. Clean/stock rooms, wash laundry, and document actions on the cleaning logs. Answer the clinic desk phone, take messages and/or answer questions, appropriately, and coordinate care with the patient using guidance from the provider and/or RN. Manage referral processes as needed by communicating between clinic, clinical support staff, and the patient. Retrieve medical records from other providers to be reviewed by providers and RN. Venipuncture and capillary collections, collections by various methods require good judgment as to which method of collection is necessary, vacutainer system, syringe and needle capillary puncture. Determine appropriate order of blood collection and understand/practice methodology. Process collected blood, spin blood samples, and pour off serum into transfer tubes for transport. Perform routine tests including Hemoglobin, Hemoglobin A1C, Glucose, Urinalysis, Pregnancy testing and others as indicated. Receive specimens from a variety of sources and verify identification information. Bilingual (Spanish) Interpretive Functions (If Applicable) This position receives and directs communication to the Spanish speaking population served by the Health Department in a friendly and helpful manner. Assist the clinical support and clinical staff by translating for the Spanish speaking population. This would include retrieving personal data, health histories, present and past medical problems, scheduling appointments, retrieving results and interpreting them for the clients, and documentation of encounters in EHR. Possess knowledge of the programs, policies, operations, services and clinic schedules of the agency and understand their interactions. Receive phone calls from Spanish speaking clients and relay information needed to appropriate staff. Translate written materials (forms, brochures, letters, etc.) from English to Spanish to assist both the client and staff in obtaining information in an understandable form. Additional Functions Other duties as assigned, including but not limited to assisting with public health emergencies, such as natural disasters, shelter duty, pandemics or communicable disease events. Minimum Education And Experience Demonstrated possession of knowledge, skills, and abilities through at least two years of experience in performing similar tasks in a hospital, clinic, nursing home, medical corps, or medical treatment program. Completion of accredited Medical Assistant program preferred. Preferred Credential: Certified Medical Assistant (CMA) with AAMA, Certified Clinical Medical Assistant (CCMA) with NHA, or Registered Medical Assistant (RMA) with AMT. Bilingual (English/Spanish) preferred. Special Requirements G.S. 153A-94.2(b) Subject to SBI criminal history record check prior to hire. Craven County offers regular full-time employees a wide variety of employee benefits including: Health Insurance Health Insurance is provided by ACS Benefits Services and covers a wide variety of healthcare services. Craven County pays 100% of Employee Only premium cost. Employees have the option to add child and spouse dependent coverage at their own cost. Dental Insurance Dental Insurance is provided through the Delta Dental PPO and Delta Dental Premier network administered by ACS Benefits Services. It covers a percentage of basic to major dental procedures, including orthodontia for children. Craven County pays 100% of Employee Only premium cost. Employees have the option to add child and spouse dependent coverage at their own expense. Life Insurance and AD&D Craven County provides eligible employees with $10,000 life insurance and accidental dealth and dismemberment coverage through OneAmerica AUL. Employees have the option to purchase additional coverage and/or dependent coverage at their own expense. Disability Insurance Craven County provides eligible employees with $50.00 per week in disability insurance through OneAmerica AUL. Employees have the option to purchase additional disability insurance at their own cost. North Carolina Local Governmental Employees' Retirement System Eligible employees are automatically enrolled in the retirement system and must contribute 6% of their gross salary each pay period. Once eligibility requirements are met, employees will be able to receive monthly payments for life based on their salary, age, and years of service credit. NC401k Craven County contributes 2% of eligible employees' gross salary into the 401(k) account regardless of the employee's deferral amount. In addition, the County matches employee deferrals up to an additional 3%. Annual Leave Regular full-time employees earn annual leave based upon years of service. Eligible employees begin to accrue annual leave as soon as they start but must complete a six month probationary period before they are eligible to use annual leave. Less than two years of service earns 10 days per year. Two but less than five years of service earns 12 days per year. Five but less than 10 years of service earns 15 days per year. 10 but less than 20 years of service earns 18 days per year. 20 or more years of service earns 20 days per year. Sick Leave Regular full-time employees earn 3.69 hours of sick leave per pay period. Craven County accepts eligible sick leave from the State of North Carolina, any of its political subdivisions, any local government entity or authority, or municipality in North Carolina. Paid Holidays County employees receive 11-14 paid holidays annually. The Board of County Commissioners may adjust the holiday schedule as deemed necessary. Longevity Eligible employees earn $200 in longevity after five years of service by October 31 of the qualifying year. Longevity benefits increase $25 per year up to a maximum of $1,000. Merit Program Craven County offers a merit program. Up to 56% of eligible employees may receive a performance-based merit increase each year. Supplemental Benefits County employees are also offered a variety of supplemental benefits to select at their own expense such as Life Insurance, Vision Insurance, Flexible Spending Accounts, Critical Care policies, Cancer policies, Long-term Care policies, Hospitalization policies, 457b Deferred Compensation Plan and Aflac. Employee benefits are subject to change or may be contingent upon funding availability. #J-18808-Ljbffr