Benefits Counselor

Description

About ReGenesis Health Care

ReGenesis Health Care is a nonprofit Federally Qualified Health Center (FQHC) dedicated to improving access to affordable, high-quality healthcare services for the communities we serve. Our mission is centered on removing barriers to care, improving health outcomes, and delivering patient-centered services with compassion and excellence.

We are seeking an enthusiastic and community-focused Benefits Counselor to join our growing team. This role is ideal for someone passionate about helping individuals navigate healthcare access, community resources, and social drivers of health while building meaningful relationships within the community.

Key Responsibilities

• Assist patients in identifying and addressing barriers to healthcare access and social drivers of health.

• Connect patients and families to community resources, healthcare programs, and support services.

• Coordinate community outreach events, health education activities, and resource initiatives.

• Provide health education and guidance to patients and community members.

• Advocate for community needs by attending community meetings, outreach events, and partnership activities.

• Manage and maintain a caseload of patients requiring ongoing support and follow-up.

• Maintain accurate patient records and documentation using electronic systems.

• Build positive relationships with patients from diverse backgrounds and age groups.

• Collaborate with healthcare providers and interdisciplinary care teams to improve patient outcomes.

What Makes You a Great Fit

• Experience connecting with community members and building trusted relationships.

• Ability to assist patients with overcoming barriers to healthcare access.

• Experience coordinating community events and distributing health education materials.

• Strong advocacy skills for addressing community needs and resources.

• Experience managing patient caseloads and providing follow-up support.

• Comfort working with diverse populations in a compassionate and respectful manner.

• Strong written, verbal, and interpersonal communication skills.

• Ability to maintain confidentiality and accurate documentation.

Compensation & Benefits

• Medical, dental, vision, and life insurance

• Benefits eligibility beginning the first month following hire date

• 18 paid days off annually

• 9.5 paid company holidays, including your birthday

• 401(k) with company match

• Quarterly agency-wide incentive program after 90 days

• Mission-driven and supportive work environment

• Opportunities to positively impact community health

Requirements

• High School Diploma or equivalent required.

• Post-secondary degree in Public Health, Social Work, Psychology, Human Services, or related field preferred.

• Community Health Worker (CHW) Certification preferred.

• Passion for serving others and improving community health outcomes.

• Strong relationship-building and communication skills.

• Experience working with diverse populations preferred.

• Proficiency with computer systems and patient documentation.