Application Support Engineer

We are looking for an Application Support Engineer to join a healthcare services organization in Cannonsburg, Pennsylvania. This Long-term Contract position is well suited for someone who enjoys investigating technical issues, assisting end users, and partnering with teams across the business to keep essential applications running smoothly. The role combines hands-on troubleshooting with cross-functional collaboration to improve system reliability, usability, and operational efficiency.Responsibilities:• Deliver ongoing support for core business applications, ensuring users receive timely assistance and minimal disruption to daily operations.• Investigate application errors, access problems, and system-related concerns to determine root causes and restore normal functionality.• Manage incoming service requests by assessing urgency, setting priorities, and providing responsive support to technical and non-technical users.• Partner with department stakeholders to understand recurring issues, recommend corrective actions, and help implement practical solutions.• Contribute to software updates, validation activities, and rollout efforts by assisting with testing and deployment support.• Maintain clear records of incidents, resolutions, and support workflows to strengthen knowledge sharing and process consistency.• Coordinate with internal technology teams and external vendors to address defects, improve system behavior, and resolve escalated issues.• Monitor application performance and identify opportunities to enhance stability, usability, data quality, and reporting across connected platforms.