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GM, Customer Success - Manufacturing AI Growth

ServiceNow

ServiceNow seeks a Director, Customer Success — US Manufacturing, to drive outcomes, retention, and expansion across a defined portfolio. You will lead CSMs and CSEs, partner with Sales/Delivery/Product, and own a substantial book of business with annual growth expectations. Ideal candidates have 10–15 years in GTM leadership, strong executive presence with CIOs, and a demonstrated ability to translate data into strategic actions.

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Vacancy posted 1 day ago
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