Intern, Digital Strategy (Fall 2026)

How you'll help us Keep Climbing (overview & key responsibilities)

As part of the Value Prop Team, you will play a pivotal role in evaluating and optimizing our team dynamics to enhance overall performance. This comprehensive initiative focuses on analyzing team well-being and performance, identifying trends, and recommending improvements to ensure alignment with our strategic objectives. Your work will directly contribute to maximizing productivity and fostering a culture of continuous improvement.

Work with a team of professionals on multiple projects to:

• Measure and analyze team performance and identify patterns for further investigation

• Implement project management skills and practices

• Collaborate across business units with various stakeholders in a professional setting

• Provide feedback to improve team workflows, team effectiveness and evaluate their impact

• Participate in data collection efforts impacting cross-functional departments

• Identify and implement improvements to existing processes to increase efficiency and productivity

What you need to succeed (minimum qualifications)

• Undergraduate students pursuing a bachelor’s degree in business administration, Aviation Management, Operations Management, Analytics, Statistics, or a related field

• Must be available for the duration of the internship program

• Must be enrolled in an accredited college or university while participating in the program

• Ability to present oneself professionally and effectively communicate with various levels of leadership

• Team-oriented with a focus on continuous improvement methodologies

• Strong organizational, project management, and verbal/written communication skills

• Proficiency in Microsoft Office Suite, including Excel and PowerPoint

• Proficiency in basic data analytics

• Willingness and ability to learn new skills

• Embraces diverse people, thinking, and styles

• Consistently prioritizes safety and security of self, others, and personal data

• Possesses a high school diploma, GED, or high school equivalency

• Is at least 18 years of age and authorized to work in the United States

What will give you a competitive edge (preferred qualifications)

• Ability to digest data and briefly explain insights to support decision making

• Comfortable working in both group and individual settings

• Track record of seeking leadership roles in student and community organizations

• Ability to develop effective presentations to explain background, analysis, results, and recommendations efficiently

• Desire to learn leadership techniques and best practices in problem-solving and conflict resolution

• Interest in learning more about the airline industry and Delta as a company

Key Stakeholders and Cross-Functional Partners:

• Enterprise Strategy

• Value Prop Leads

• HR

• Impacted groups based on identified solutions

Expected Deliverables:

• Thoughtful solutions for high-impact challenges

• Established mechanisms for monitoring progress and value

• Development of artifacts to support effective rollout of identified solutions

Benefits and Perks to Help You Keep Climbing

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here