Administrative & Operations Assistant

You Matter 2 is seeking a highly organized, detail-oriented, and dependable Administrative & Operations Assistant to support the smooth operation of our office, programs, events, volunteers, and organizational systems.This part-time role provides administrative, operational, volunteer coordination, bookkeeping documentation, data entry, and logistical support to the Founder & CEO, Program Director, program staff, board operations, volunteers, families, and community-facing initiatives.The ideal candidate is responsive, professional, organized, and comfortable balancing multiple tasks in a fast-paced, mission-driven nonprofit environment.Key ResponsibilitiesThe Administrative & Operations Assistant will support:Administrative & Office Support: Assist with scheduling, filing, document preparation, internal communication, calendars, meeting logistics, and organized digital/physical records.Volunteer Coordination: Support volunteer registration, onboarding, scheduling, communication, sign-in sheets, reminders, records, and post-event follow-up.Program & Event Logistics: Assist with room setup, supplies, materials, registration forms, waivers, sign-in sheets, snacks, event packets, and program/event preparation.Board & Meeting Support: Support meeting scheduling, agenda preparation, meeting materials, minutes, attendance tracking, and follow-up items.Bookkeeping Documentation: Help organize receipts, invoices, reimbursements, payment confirmations, vendor records, and financial backup documentation for bookkeeping and grant files.Data & Systems Support: Enter and maintain accurate information in spreadsheets, forms, registration systems, contact lists, volunteer records, and shared drives.Communications & Customer Service: Serve as a professional and welcoming point of contact for families, volunteers, partners, vendors, board members, and community members.Qualifications13+ years of experience in administrative support, office operations, volunteer coordination, nonprofit support, bookkeeping documentation, or a related role.Strong organizational skills and attention to detail.Excellent written and verbal communication skills.Ability to manage multiple tasks, deadlines, and shifting priorities.Comfortable using Google Workspace, Microsoft Office, spreadsheets, forms, shared drives, scheduling tools, and other office systems.Comfortable learning new systems such as CRM, registration, volunteer management, or bookkeeping platforms.Ability to maintain confidentiality when handling youth, family, volunteer, staff, board, vendor, and financial records.Professional, dependable, responsive, and able to follow through on assigned tasks.Ability to work independently while also collaborating with a team.Ability to work some evenings and weekends as needed to support programs, volunteers, meetings, and events.Alignment with You Matter 2s mission and commitment to supporting youth, families, volunteers, and community impact.Preferred ExperienceExperience in a nonprofit, school, youth-serving organization, community-based organization, or mission-driven environment.Experience supporting volunteers, events, programs, board meetings, or administrative systems.Experience organizing receipts, invoices, reimbursements, vendor records, or grant documentation.Experience with Google Drive, Google Sheets, Google Forms, Gmail, Google Calendar, Canva, CRM systems, registration platforms, or accounting/payment systems.Familiarity with South Suburban Cook County communities is a plus.Work EnvironmentThis position includes a combination of office-based administrative work, program/event support, and occasional remote administrative tasks when appropriate. The Administrative & Operations Assistant may support activities at You Matter 2s primary program site, community events, board or committee meetings, volunteer activities, and other program locations.This is a part-time position expected to average approximately 2025 hours per week, with some evening or weekend availability required to support programs, volunteer events, board meetings, community events, fundraisers, or special initiatives.
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