Admissions Advisor

Admissions Advisor

Norfolk, VA (AIM)

Training Tomorrow's Technicians to Become Skilled, Employable and Essential.

About Us - Big Changes, Better Benefits - Join us today!

The Aviation Institute of Maintenance (AIM), established in 1969, is a premier institution dedicated to advancing the field of aviation maintenance through exceptional education and training. With 15 campuses nationwide, AIM is a cornerstone in the aviation industry, accounting for 20% of all students attending FAA-certified Airframe & Powerplant (A&P) schools across the country. Each year, AIM proudly contributes to the graduation of nearly one in four certified aircraft technicians in America.

At AIM, you'll become part of a dynamic team of educators and leaders, all united by a shared commitment to delivering top-notch training and ensuring student success. We are passionate about equipping the next generation of aircraft technicians with the skills and knowledge needed to excel in the aviation industry. If you are eager to make a meaningful impact and help shape the future of aviation maintenance, AIM offers a rewarding environment where your contributions will truly matter.

Do You Love Helping People Change Lives?

Some people apply to jobs. Others answer a calling. If you're the kind of person who genuinely lights up when you help someone see a future they didn't know was possible, this role was built for you.

At Aviation Institute of Maintenance, our Admissions Representatives (also known as Admissions Advisors or Enrollment Advisors) do more than enroll students—they help people change the course of their lives. Every day, you'll connect with prospective students who are looking for a better future through career training in the skilled trades. Using your consultative sales, customer service, and relationship-building skills, you'll help students explore their options, overcome obstacles, and confidently take the next step toward a new career.

Whether your background is in inside sales, admissions, enrollment, recruiting, account management, or customer service, you'll have the opportunity to make a lasting impact while achieving meaningful performance goals. If you're energized by helping people, building relationships, and closing life-changing opportunities, we'd love to meet you.

What You'll Do

This is a high-energy, high-impact role. You'll own the full student journey—from the very first phone call to enrollment day—and you'll do it with urgency, warmth, and a relentless drive to hit your goals.

• Connect with prospective students through phone, email, and in-person or virtual meetings—and bring genuine enthusiasm to every interaction
• Assess each student's goals and eligibility, then champion the program that fits them best
• Drive the full admissions cycle: inquiry, appointment setting, interviews, application completion, documentation, and enrollment
• Hit and exceed enrollment KPIs—outreach volume, contact-to-appointment conversion, application completion, and closing ratios—because you hold yourself to a high standard
• Follow up with persistence and care—life gets in the way for students; you don't let a good fit slip through the cracks
• Represent AIM at open houses, career fairs, and community events with the energy and pride of someone who truly believes in what we offer

Who You Are

We're not just looking for someone who can do this job. We're looking for someone who will own it. The right person for this role:

• Gets genuinely excited about helping people—this isn't just a talking point for you, it's the reason you show up
• Thrives in a fast-paced, goal-driven environment and brings positive energy to the team even on tough days
• Has a proven track record in sales or customer service—you know what it means to work toward a number and you take pride in hitting it
• Communicates with warmth, clarity, and confidence across diverse audiences
• Takes initiative—you don't wait to be told what to do; you see what needs to happen and you make it happen
• Stays organized and follows through—prospective students are counting on you, and you don't let them down

Work Schedule:

• Monday - Thursday 9 AM - 6 PM OR 10 AM - 7 PM
• Fridays 9am-5pm
• Saturdays 1-2X a month as needed to support career fairs and open house events

Work Environment

At the Aviation Institute of Maintenance (AIM), you'll work in a modern, supportive environment dedicated to top-notch aviation education. Our campus offers a professional yet engaging setting for both staff and students.

Our team thrives on collaboration and innovation. We value teamwork, continuous learning, and a strong sense of community. You'll have the opportunity to make a real impact on our students' success while enjoying the dynamic lifestyle the city offers.

Join us at AIM to be part of a dedicated team and advance your career in a thriving city.

What We Offer

The compensation for this position pays up to $27.00 per hour, based on experience, qualifications, and other relevant factors. In addition to a competitive base salary, we offer a comprehensive benefits package, including:

• 401(k) and Matching: Secure your future with our competitive retirement savings plan.
• Comprehensive Health Coverage: Enjoy Health, Dental, and Vision insurance to keep you and your family healthy.
• Life Insurance: Peace of mind with life insurance options.
• Parental Leave: Support for new parents during important life transitions.
• Paid Time Off: Recharge with paid time off to promote work-life balance.
• Employee Assistance Program: Access to resources for personal and professional support.
• Tuition Reimbursement: Invest in your future with financial support for further education.

We are committed to providing a rewarding compensation package that supports both your professional growth and personal well-being.

AIM is a proud equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We believe that a diverse workforce contributes to the success of our company and are dedicated to fostering a culture of respect, equity, and inclusion.