Remote Account Representative
Virtual Vocations Inc
New York, NY
- Remote job
Working remotely in a full-time capacity, the Remote Account Representative will assist patients in understanding their accounts and offer payment solutions while managing a high volume of calls and documenting interactions accurately. Key responsibilities Engage with patients to clarify account details and propose payment options Handle a significant number of inbound and outbound calls efficiently Document all interactions accurately and meet performance goals with provided support Required qualifications 1+ year of experience in a call center, customer service, billing, or collections Basic knowledge of medical terminology is preferred Ability to navigate sensitive conversations and build trust with patients A reliable and detail-oriented work style Must reside in specific states including FL, GA, MO, NE, NC, SC, TN, or VA Virtual Vocations Inc
Vacancy posted 4 days ago
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