Parts Advisor

Tesla Parts Advisor

At Tesla, our Parts Advisors play an important role in service operations, offering fundamental support to both Technicians and customers in our mission to accelerate the world's transition to sustainable energy.

As a Parts Advisor, you will provide critical parts support to the service center; liaise with other departments, as well as focusing on the continuous development of your skills. We've created one of the most innovative vehicles ever made and you will help ensure an equally innovative service to customers.

To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for the brand and the ability to thrive in a team environment.

Responsibilities

Source parts from Distribution Centers and other Service Center locations and allocate them to vehicle service appointments

Monitor inventory within the parts system, communicate parts updates and availability with relevant team members

Review upcoming appointments and ensure they are properly prepared and documented in our system. Prepare internal orders for shipment to other service center locations

Process and return warranty part shipments for quality assurance including handling hazardous materials and high-voltage batteries

Systematically receive, inspect, and put away stock and special-order parts

Escalate parts issues from internal or external suppliers in collaboration with Regional Parts Manager, acting as a point of contact to vendors and giving constructive feedback that will contribute to future improvements

Pick up and transport parts using van or forklift, engaging third parties when necessary

Requirements

Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers

This role requires flexibility to support critical projects and deadlines, including occasional weekend or evening hours

Effectively handle multiple priorities, organize workload, and meet deadlines

Able to communicate, read, and write effectively in the English language on all levels. Proficient in MS Office

Valid driver's license required and ability to obtain appropriate state licensing, where applicable

Ability to perform repetitious duties including: regularly lift up to 25 lbs., sit, bend and stand for long periods of time

Specific vision abilities required include: ability to identify parts, operate systems, and identify potential safety hazards in the parts department

Compensation & Benefits

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Medical plans > plan options with $0 payroll deduction

Family-building, fertility, adoption and surrogacy benefits

Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution

Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA

Healthcare and Dependent Care Flexible Spending Accounts (FSA)

401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits

Company paid Basic Life, AD&D

Short-term and long-term disability insurance (90 day waiting period)

Employee Assistance Program

Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays

Back-up childcare and parenting support resources

Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance

Weight Loss and Tobacco Cessation Programs

Tesla Babies program

Commuter benefits

Employee discounts and perks program

Expected Compensation$19.38 - $38.76/hour + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.