PATIENT FOOD SERVICES MANAGER

Job Summary We are seeking an experienced Patient Services Manager to lead our Patient Services team within an acute care hospital in Hartford, CT. This leadership role oversees a team of five supervisors and approximately 120 staff members, supporting an operation that serves around 600 patient meals during each meal period. Key Responsibilities Set strategic goals and oversee the delivery of patient food services aligned with clinical direction and the needs of the patient population Recruit, lead, coach, train, and develop Patient Services team members to drive operational excellence Ensure strict adherence to dietary restrictions and modified diet requirements while supporting patient preferences within prescribed guidelines Promote and support initiatives that enhance overall patient satisfaction Maintain compliance with all applicable federal, state, and accrediting agency standards, as well as facility policies, including HIPAA and patient rights regulations Lead or participate in patient satisfaction initiatives, departmental meetings, and organization-wide Quality Assurance and Performance Improvement (QAPI) programs Qualifications Associate degree with at least one year of experience in food services or a related field, or a bachelor’s degree in food service management, nutrition, or a related discipline Certified Dietary Manager (CDM), Registered Diet Technician (DTR), or Registered Dietitian (RD) credentials preferred Minimum of one year of food service management experience, ideally in an acute care environment ServSafe certification preferred Proficiency in Microsoft Office applications, electronic medical records (EMR), and diet office systems Equal Opportunity Employment Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. #J-18808-Ljbffr